End-Users, Mediated Searches, and Front-End Assistance Programs on Dialog: A Comparison of Learning, Performance, and Satisfaction.

Sullivan, Michael V.; And Others

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Peer reviewed

ERIC Number: EJ420351

Record Type: Journal

Publication Date: 1990

Pages: N/A

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ISSN: ISSN-0002-8231

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End-Users, Mediated Searches, and Front-End Assistance Programs on Dialog: A Comparison of Learning, Performance, and Satisfaction.

Sullivan, Michael V.; And Others

Journal of the American Society for Information Science, v41 n1 p27-42 Jan 1990

This study made three comparisons: (1) online searching on a native command language vs. searching with a commercial front end system; (2) end user searching vs. mediated searching; and (3) searching an education database vs. an engineering database. The results show end user searching to be as satisfactory as mediated searching. (93 references) (EAM)

Descriptors: Bibliographic Databases, Gateway Systems, Graduate Students, Higher Education, Individual Differences, Librarians, Menu Driven Software, Online Searching, Relevance (Information Retrieval), Tables (Data), Training, User Satisfaction (Information), Users (Information)

Publication Type: Journal Articles; Information Analyses; Reports - Research

Education Level: N/A

Audience: N/A

Language: English

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Author Affiliations: N/A