Purpose: Given the importance of quality assurance and the enhancement of curriculum in higher education institutions, it is vital to have a systematic process that measures students' performance objectively and effectively for continuous improvement of the programme/curriculum. The purpose of this study is to analyse the process of establishing…

This article describes the development of a curriculum specialization, Cultural Heritage Information Management (CHIM), at a library and information science (LIS) graduate program. It was designed to address market needs, created by the convergence of practice in libraries, archives, and museums (LAMs) of emerging practices in managing unique…

The present pandemic has hurled organizations into a new social "norm"--and academia is not exempt. As a result, a novel pedagogy has evolved, demanding mechanisms of social distance teaching and learning be developed. This new era in education has learning institutions acquiring, adapting or even designing online STEM labs for physical…

Customer experience is the latest battleground for business. Not only is customer experience management (CXM) one of the most promising approaches to marketing, but some observers also contend it is "the" future of marketing. While practitioners have embraced CXM for its considerable promise, marketing academicians have lagged in…

While multicultural teaching strategies show promise in meeting the educational needs of ethnically, culturally, and linguistically diverse students, science teachers often leave traditional preparation programs with little-to-no exposure to such practices. As there are few resources around multicultural science education, teachers must develop a…

We present a framework designed to help categorize various sense making moves, allowing for greater specificity in describing and understanding student reasoning and also in the development of curriculum to support this reasoning. The framework disaggregates between the mechanisms of student reasoning (the cognitive "tool" that they are…

This paper examines how drawing classes can contribute to moral education in primary schools. This paper uses class observation, interviews with teachers and students, and analysis of students' work to highlight how the students articulate moral concerns by drawing and designing future-oriented architectures, which aims at preventing natural and…

This is a report of a case study of a course taught to upper-level, undergraduate students in a moderate sized, southern, public university. This review applies key tenets of established literature on the learning styles of Generation Z. An outline of the techniques suggested in the emerging published research on this cohort is paired with the…

The purpose of this instrumental case study was to understand elementary teachers' planning of Science, Technology, Engineering, Arts, and Mathematics (STEAM) curriculum during a two-year professional development experience. This research was guided by the following question: What planning practices developed or changed during a professional…

Educators are now moving classroom instructional objectives away from "what content do we need to know" towards "how can we support learners in the process of inquiry." Consequently, an increasing number of schools have revamped their curricula to support students. One such example of modified curricula is the rising trend of…

In recent years, arguments have signalled the value of STEM education for building discipline knowledge and an array of capabilities, skills and dispositions, aligned with the needs of young people functioning productively and ethically in dynamic, complex and challenging future work, social and political environments. This combination has been…

This study examined the relationship of intentional faculty professional development, intentional online course design, and informal course reviews to the results of official interinstitutional peer review within higher education institutions. Quality Matters[superscript TM] (QM) provided the setting for this exploration of the relationship of…

Informal strategies reflecting the representation of a situation described in an arithmetic word problem mediate students' solving processes. When the informal strategies are inefficient, teaching students to make way for more efficient ways to find the solution is an important educational issue in mathematics. The current paper presents a…

Normative discourse about probability requires shared meanings for disciplinary vocabulary. Previous research indicates that students' meanings for probability vocabulary often differ from those of mathematicians, creating a need to attend to developing students' use of language. Current standards documents conflict in their recommendations about…

Digital education, now common in higher education, is particularly evident in the expansion of blended and fully online offerings at universities. Central to this expansion are educational developers, staff who support teaching and learning improvement in courses they do not themselves teach. Working closely with staff, students, and the…