The eLib (Electronic Libraries) Program in United Kingdom higher education began in the spring of 1995, as a result of the Follett Report (Joint Funding Councils' Libraries Review Group, 1993) that emphasized the need for higher education libraries to be involved in the development of information and communication technologies. A "clump"…

This document presents the evaluation report for Utah's Library Services and Technology Act (LSTA) program for 1998-2002. Part I, "Executive Summary," describes the evaluation study process and summarizes recommendations related to goals in the following areas: (1) basic library technology; (2) enhanced library technology; (3) PIONEER:…

The University of Memphis (Tennessee) Libraries conducted a library user survey of undergraduate students in the fall of 1999. The survey was designed to evaluate the strengths and weaknesses of current library resources and services, to ascertain usage patterns and user satisfaction with resources and services, and to identify future needs of…

Canada's National Core Library Statistics Program is designed to capture several key indicators of the broad impact on Canadian society of library services provided by the public, academic, and special library sectors. These impacts can be broadly organized into cultural and economic. Current indicators of cultural impact are question answering…

This paper discusses some of the factors that lead to the success of a health information library, including: (1) the mission statement; (2) practical matters such as location, equipment, furniture, and layout; (3) considerations in writing the procedure and policy manual; (4) confidentiality; (5) staff and volunteer training; (6) sources of…

In l998, Idahoans gathered in a series of six Regional Futures Conferences to identify what they thought was probable during the next ten years, what was possible for libraries to do and be, and what a preferred future of Idaho libraries might be. Participants from the regional conferences then convened to refine and focus descriptions of the…

This document represents a major component of Nevada's Truckee Meadows Community College (TMCC) strategic planning activities and elaborates on the technology functions found in the college strategic plan. Information resources at TMCC are grouped into five areas: (1) administrative computing, the area of information processing that supports the…

This paper discusses readers' advisory services in academic libraries from the 1920s to the present. Highlights include: definition of readers' advisor or advisory; browsing rooms and collections; reasons for the decline of this service in academic libraries; recent decline in reading interest and ability among college students; the importance of…

The purpose of the California State Library-sponsored project, InFoPeople, is to enhance access to information resources by providing points of public access to the Internet in public libraries throughout the state of California. This Stage 1 report represents an initial set of findings and issues related to the InFoPeople project and provides the…

This document outlines the five-year Library Services and Technology Act (LSTA) plan for the state of Wisconsin. Following a profile of the libraries in Wisconsin, this plan describes several priorities and LSTA funded activities for each of the following goals: (1) to ensure that libraries and library systems utilize technology to improve…

This document outlines the five-year Library Services and Technology Act (LSTA) plan for the state of Iowa. The background of library services in Iowa is outlined, followed by the development of the Five-Year Plan. The new federal legislation authorizing LSTA offered Iowa an opportunity to (1) re-examine the strengths of Iowa libraries and what is…

This paper discusses changes at the University of Science and Technology Library (Ghana). The first section provides historical background and summarizes current services, including the collection, the facility, the university's network of faculty/school/institute/center libraries, main library departments, staff, and automation. The next section…

This paper discusses customer services in academic libraries. The first section addresses the concept of the "customer." Thereafter, the paper applies the metaphor of the producer and its consumers to the relationship between a university and its students. The second section looks at education as a process of refinement. Next, the…

This study explored the perspectives and information behaviors of scholars in the humanities. The following general questions were examined: How do humanities scholars think about, organize, and perform their research? How are information sources used throughout the research process? And, how do electronic information sources affect work…

Librarians involved with the development, design, and delivery of bibliographic instruction to remote access patrons must be prepared to address the challenges posed by each method of delivery (videoconferencing, computer-mediated, and World Wide Web-based). This paper provides an overview of each instructional medium and discussion regarding…