Detailed succession planning helps libraries pass information from one employee to the next. This is crucial in preparing for hiring, turnover, retirements, training of graduate teaching assistants in academic libraries, and other common situations. The authors of this article discuss succession planning for instruction programs in academic…

This study measures the return on investment (ROI) of the Syracuse University library. Faculty and students at Syracuse University were surveyed using contingent valuation methodology to measure their willingness to pay in time and money for the services of the academic library. Their travel time and use of the online library was measured to…

This study looks at undergraduate Hispanic students' interpretations and current perceptions of the academic library's purpose, usefulness and value. What are the reasons to use the library? What are the barriers to use? This study will examine academic libraries' move toward electronic library materials and what it means for Hispanic students.…

Distance librarians continually develop information literacy instruction in a variety of formats. Assessment, when it occurs, tends to be of the traditional multiple-choice variety and does not measure more complex skills. Authentic assessments offer the instruction librarian a way to re-think their instruction strategies and assessment of student…

This paper looks at results from the 2009 Programme for International Student Assessment to examine the effects of school libraries on students' test performance, with specific focus on the average of students' family wealth in a school. The paper documents students' school library use and students' home possessions to indicate how school…

Penfield Library at the State University of New York at Oswego (SUNY Oswego) has a gallery exhibit space near the front entrance that is used to showcase student-faculty research and art class projects. This article features the library's outreach efforts to science faculty and students through research exhibitions. The library held an exhibition…

This article serves as a primer for assessment and evaluation design by describing the range of methods commonly employed in library settings. Quantitative methods, such as counting and benchmarking measures, are useful for investigating the internal operations of an access services department in order to identify workflow inefficiencies or…

Generating, collecting, and analyzing building usage statistics can greatly increase the ability of an access services unit to meet the changing dynamic of patron needs in an academic library. By analyzing three different data points, the Access Services Unit in Malpass Library at Western Illinois University was able to determine the most…

Academic distance learning programs have gained popularity and added to the demand for online library services. Librarians are now conducting instruction for distance learning students beyond their traditional work. Technology advancements have enhanced the delivery mode in distance learning across academic disciplines. Online conference tools…

Based on a three-year collaboration with elementary school instructors, this paper discusses a creative approach to introducing younger students to the historical aspects and unique structure of the medieval book as a physical object. Through incremental activities, students learn to contextualize primary sources in both original and digital…

School librarians will play a crucial role in the support of the implementation of the English Language Arts Common Core State Standards (CCSS). More than ever, to ensure these standards are met, school librarians must work in tandem with classroom teachers. School librarians will be instrumental in providing opportunities for students to access…

In December 2013, the Council on Library and Information Resources (CLIR) sponsored a workshop that explored the ways in which library and information technology services (LITS) organizations and academic institutions will need to evolve in the face of new challenges and opportunities. The workshop discussions, reflected in this paper, offer…

As a public library, a public good, provides many external benefits for the community it belongs to, its public value needs to be carefully assessed. More specifically, the Korean Government demands information on the public value that ensues from the establishment of the Gwangju branch of the National Library. This paper therefore attempts to…

This paper provides an overview of EBSCO's new Usage Consolidation product designed to streamline the harvesting, storage, and analysis of usage statistics from electronic resources. Strengths and weaknesses of the product are discussed as well as an early beta partner's experience. In the current atmosphere of flat or declining budgets, libraries…

Ongoing electronic resource purchases represent a substantial proportion of collections budgets. Recognizing the necessity of systematic ongoing assessment with full selector engagement, Columbia University Libraries appointed an Electronic Resources Assessment Working Group to promote the inclusion of such resources within our current culture of…