Responses from 134 of 301 accredited business schools showed the following: (1) 58% had policies on electronic communication; (2) only 9% of administrators accessed faculty e-mails; and (3) 69% believed administrators should have access if they suspected offensive information, whereas only 46% considered prevention of institutional liability a…

Previously thought to be above commercial activity, the Internet is proving to be an outstanding marketing tool. This article examines linkage via World Wide Web, electronic mail, and news groups; argues that a home page is vital for the success of any business today; and tries to assess the impact of the Internet on the discipline of marketing.…

A section of social work graduate students in a second-year practice class mentored a section of undergraduates in a beginning practice class with semester-long electronic mail communication. Following the mentoring experience, undergraduates demonstrated a measurably greater identification with social work values, marking a significant change in…

Describes the use of telecommunications in the aftermath of the Kobe earthquake. Topics include the use of e-mail for communication as well as for disaster relief efforts, use of the Internet and World Wide Web home pages, and the usefulness of portable computers with built-in modems for fax capabilities. (LRW)

Describes a project at the University of Salford (United Kingdom) that transferred examination papers between participants (lecturers, administrators and external examiners) using secure electronic mail via a managed public key infrastructure that used encryption methods. Discusses resistance to change and technology problems. (Contains 6…

Studied the email use of a set of disparate organizations to devise a multi-dimensional positioning model, for practical use by managers to understand their organizations' present use of email on four dimensions: information management, people influences, corporate culture, and knowledge management. The email questionnaire and interviewing…

Describes how some schools are using the technology of the Internet to pair students with mentors via electronic mail. Looks at challenges and benefits. (JOW)

Spam is not just a technology issue. It is a social issue, and it threatens something very dear: the viability of e-mail. Campuses struggle to support solutions that will control the costs of filtering spam, keep "false positives" to a minimum and not diminish their own marketing use of mass e-mails. The openness of the Internet, long touted as…

There's no question about it: Spam is a scourge. This ever-increasing torrent of unsolicited commercial mass e-mail saps productivity and, for some, threatens the very viability of e-mail. The battle against spam, unfortunately, is creating problems of its own, with people sometimes unable to send legitimate e-mail and other times unable to…

On a busy day when school is in session, discussion group members may receive more than 150 messages. If they don't routinely delete a lot of them, their mailboxes can become so full within a few weeks that it's impossible to send or receive messages. This article discusses how media staff can benefit from discussion groups without feeling…

More and more companies now rely on the benefits of e-mail communication as a means of ensuring customer service. To date, very few publications have explored the role of this medium in the establishment of an interpersonal relationship between customer and company. In a descriptive study, the e-mail replies of producers were investigated with…

E-mail has never been a foolproof way of sending information. It would make sense to follow-up with a phone call if something crucial is sent to make sure it has arrived. This is particularly true if a large file or files are to be sent by way of an e-mail attachment. ISPs typically limit attachments in received e-mails to 2-10 megabytes, which is…

Groups are a fundamental part of the business world. Yet, as companies continue to expand internationally, a major challenge lies in promoting effective communication among employees who work in varying time zones. Global expansion often requires group collaboration through computer systems. Computer-mediated groups lead to different communicative…

In this article, the author focuses on technology use related to campus crisis and shows the impact that newer technologies have on making the world seem much smaller and united. When crises occur, such as at Virginia Tech shootings or Hurricane Katrina, students across the United States and even the world reach out to one another through new…

Computer technology has become an indispensable tool in writing. Those of us who have spent any time in schools can attest to the prevalence of word processing, concept mapping, Web editing, and electronic presentation software, all deployed, to a large extent, in the collective effort to enhance student writing. The degree to which such tools…