This paper discusses client service issues to be considered when transitioning to a virtual library situation. Themes related to the transitional nature of society in the knowledge era are presented, including: paradox and a contradictory nature; blurring of boundaries; networks, systems, and holistic thinking; process/not product, becoming/not…

This document presents the program and proceedings from the 68th International Federation of Library Associations and Institutions (IFLA) Conference held in Glasgow, Scotland, August 18-24, 2002. Topics of presentations include: library services for parliaments; needs assessment; the effects of September 11th on information provision and privacy;…

The "Statewide Masterplan for Nevada Libraries" provides direction and serves as a blueprint for development of library services throughout the state. The plan is based on input from people who attended meetings throughout Nevada, and also reflects the best thinking of public, school, academic, and special librarians. Following the…

In order to be effective in the coming millennium, libraries will need to measure their performance rigorously against the expectations and real needs of their customers. The library of the future will need to be a customer sensitive, knowledge creating, agile enterprise. It must provide value to every customer, where value is the customer's…

This paper traces the roots of higher education from Ancient Greece to the first universities in European countries where the idea of upper education became centered on the interactive dialogue between a teacher and student. The report discusses the role of the university library today in an age of ever-developing technologies and ever-increasing…

This paper presents the story of an effort in Thailand to reach out to children in high-risk situations by providing them with a library on old train carriages. The Library Train Project was initiated in 1999 by the Railway Police Division within the Royal Police Office. It is aimed at offering education services to homeless children as a way of…

Advancing library services in large universities requires creative approaches for "building to scale." This is the case for CIC, Committee on Institutional Cooperation (Big Ten), libraries whose home institutions serve thousands of students, faculty, staff, and others. Developing virtual Web-based services is an increasingly viable…

The main function of the library of the future is to provide access to electronic sources stored elsewhere. In order to comply with the users' needs, therefore, flexible license scenarios are necessary. Another future function of the library will be to set up and maintain a personal alerting system and to assist users in organizing their own…

This study of state university libraries in Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, and the United Arab Emirates provides information on library organization and analysis of collections, services, staffing, budgeting, expenditures, automation, and information technology. Suggests further research is needed in collections, services and…

Presents an interview with the Executive Director of the American Association of School Librarians (AASL) and the Young Adult Library Services Association (YALSA). Highlights include attracting members to the AASL, the multifaceted role of Executive Director, education, previous positions and accomplishments, goals for YALSA, intellectual freedom,…

Following a background on the development of Library Industry Competency Standards within Australia and the impact of these standards, this paper focuses on issues raised, opportunities for integration, and future challenges. Concludes that through staff participation and simplicity of implementation the standards have the potential to add to…

In order for the Federal Depository Library Program (FDLP) and depository libraries to assume their new role in the electronic environment, librarians need to examine their current technology, deal with political realities, and be critical of FDLP ideals. The FDLP needs to be reorganized into a new system of information centers to provide the best…

Discusses the St. Philip's College (SPC) Learning Resource Center laptop loaning program. States that SPC is a Historically Black College and Hispanic Serving Institution that is now rewarding honors students by lending them laptops for a semester at a time. Discusses the development of the loaning program. Provides a list of Web sites for anyone…

Library literature is examined for patterns for succession to the academic library director's position. A survey of 21 library directors of The Council on State University Libraries was conducted to determine changes. Findings indicate women find it easier to obtain library director positions through external hires; male librarians no longer have…

Describes how the University of Rhode Island conducted its search for a newly configured position of Vice Provost for Information and Dean of University Libraries. Discusses the search committee members, the two professional "cultures" representing libraries and academic computing, degree requirements, job responsibilities and…