Adapts the gap model (comparison of service recipients' attitudes before and after service delivery) into a human resource development (HRD) service management model. Delineates linkages among organizational mission, internal customers' mission, performance needs, and HRD mission. (SK)

Conducted a large-scale evaluation of the Comprehensive Child Development Program (CCDP) to provide information about this widely used approach. This six-year impact evaluation, which considered more than 4,410 families, shows that CCDP's case-management approach, which is costly, does not lead to improved outcomes for parents or children. (SLD)

Investigates whether Nebraska schools with Student Assistance Programs (SAP) are associated with reduced alcohol use and a higher level of academic achievement. Results show that students from schools with a SAP reported lower alcohol use and a significant difference in academic achievement. Results suggest that further research is needed.…

Articulates how the family support movement emerged in the last 20 years, and describes the philosophical premises, principles, and practices that currently guide it. Considers the inability of current family support program typologies to guide outcome evaluations, and introduces a typology that deconstructs family support programs into their…

Presents an analysis of the lessons for program design and management that were distilled from a recent evaluation of the Worldwide Fund for Nature's (WWF) global educational programs. Clarifies and documents the contribution that education is making to the achievement of the conservation goals of the organization. (Contains 24 references.)…

Explores the influence of environmental issues on the field of housing, from the perspective of sustainable housing. Presents a case study of the development of a college course to address these issues by integrating energy management, air quality, water quality, and waste management. (Author)

Discusses the problems surrounding the counting of tech prep students. Suggests that one problem is the lack of a single definition for the term "tech prep." Suggests that if it is to be evaluated as a program, it needs more resources. (JOW)

In this paper, we describe the Mobile-IT Education (MIT.EDU) system, which demonstrates the potential of using a distributed mobile device architecture for rapid prototyping of wireless mobile multi-user applications for use in classroom settings. MIT.EDU is a stable, accessible system that combines inexpensive, commodity hardware, a flexible…

Customer service and quality are driving forces in the business community. As higher educational institutions tussle for competitive advantage and high service quality, the evaluation of educational service quality is essential to provide motivation for and to give feedback on the effectiveness of educational plans and implementation. This…

How paradoxical that evaluation, the main purpose of which is to establish value, often seems to return to the lowest value of anything that people do! Too commonly, in the authors' experience, evaluation is avoided or paid as little attention as possible. Due to its typically unloved nature, evaluation can be trapped in a low-level, minimalist…

The laudatory goal of evaluation capacity building is quite timely, given the spotlight on the potential use of program evaluation in the current environment which emphasizes performance reporting and evidence-based policy. A question that quickly comes to mind is: Where do you start? A seemingly reasonable starting point is to assess…

In early 2002, Jean King, Mel Mark, Robin Miller, and Stacey Stockdill began a project to conduct oral history interviews with individuals who have made signal contributions to the program evaluation field and those well-placed observers who were present at and played a role in pivotal moments in the field. In developing this project, it is our…

Bullying is a serious problem in schools, and school authorities need effective solutions to resolve this problem. There is a growing interest in the whole-school approach to bullying. Whole-school programs have multiple components that operate simultaneously at different levels in the school community. This article synthesizes the existing…

Provides a set of seven practical guidelines for determining whether a new educational program will work in a particular school or school district. For example, the program has been carefully investigated to make certain it fits the needs and culture of the school. (PKP)

Describes the development of the International Development Evaluation Association (IDEAS) and the context in which it will operate. This new wing of the international evaluation architecture has been designed to support development evaluators in tackling professional changes of the new century. (SLD)