A recent national survey polled public library directors and local government officials concerning the value of public library services and outlook for local tax support of public libraries. This article focuses on procedures used in planning the study sample, and broader issues to be considered in designing a national sample for public libraries.…

Presents a strategy for completing a library media center policy review, from evaluating existing policies through submitting policies to the school board for approval. Special attention is paid to issues related to the use of new technologies in middle and high school library media centers, including student/faculty technology use, circulation,…

This first of three consecutive articles examines trends for the future that emphasize libraries expanding their role in the community and individuals becoming more involved. Discusses the library as the community center for civic renewal, library as navigator, and library as coalition builder. Presents comments from librarians on reasons for and…

Defines four roles that media specialists should assume in the management of students with learning differences. These include disseminating information to classroom teachers and parents about diagnosing/managing students with learning differences, collaborating with colleagues in educational-technology selection, working one-on-one with students,…

The eLib-funded FIDDO (Focused Investigation of Document Delivery Options) project provides library managers/others with information to support policy decisions. Senior libraries were interviewed about the future of document delivery and interviews were analyzed with the support of NUD*IST (Nonnumerical Unstructured Data by Indexing, Searching and…

Assessed the information-seeking behavior of scientists at the University of Oklahoma using an electronically distributed questionnaire, a copy of which is appended. Results indicate a preference for printed peer-reviewed journal articles and the need for libraries to provide access to electronic bibliographic databases. Appendix II lists…

Presents results of a survey of 22 Australian libraries aimed at highlighting the common nature, responsibilities, philosophies, and structural factors identified with the term "Children's Librarian." Provides a Children's Librarian profile, and discusses parameters of the specialist position; range of operations; range of skills; vision…

Provides an overview of the services offered by Texas A&M University's Sterling C. Evans Library via the World Wide Web. Included are public relations, instruction, searching capabilities, enhanced communications, and exhibit options. Future applications of the Web in academic libraries are also addressed. (AEF)

Describes the creation and testing of an online prototype, end-user database selection tool developed at the University of Illinois at Urbana-Champaign. Discusses identifying computer-assisted techniques for guiding users to the most suitable databases for their information needs; improving user services; and improving ease of access to…

Discusses the decline in reference statistics in academic libraries and considers the role of access to information via the Internet. Highlights include patron expectations and demands; commercial Web reference services; and virtual reference desk software so libraries can offer 24 hour service, including public libraries. (LRW)

Describes roles libraries play in battling illiteracy, and the need for schools to adopt some of these practices. Uses as examples the efforts of one children's librarian. Discusses interaction in storytelling; obstacles students face in learning to read; picture books and visual storytelling; parental involvement; adult literacy programs; and the…

Discusses changes in distance education and considers the resulting need for new types of library services. Topics include new Web-based contact center software; how to conduct virtual reference interviews; online reference service; the role of the physical library; staffing changes; and future possibilities, including impacts on costs of library…

Describes the development of a Web site for library instruction at Carson-Newman College (TN) and its integration into English composition courses. Describes the use of a virtual tour, a tutorial on database searching, tutorials on specific databases, and library guides to specific disciplines to create an effective mechanism for active learning.…

Contends that the corporate literature on customer service is significantly applicable to academic libraries, and chronicles the development, implementation, and evaluation of a customer pledge at the Wright State University Libraries in Dayton, Ohio. The text of the fall 1995 version of the service pledge is appended. (BEW)

Describes the Hosseinieh Ershad Public Library, a model library established in Iran after the Islamic Revolution that contains a predominant religious collection. Reviews the library's historical background, current cataloging system, collections and their circulation, services to blind patrons and children, funding and staff. Photographs of the…