Describes an outreach program developed by a public library system for introducing library services to parents of preschool children enrolled in a Head Start center. Topics discussed include the importance of reading to children; sensitivity to bilingual needs; adult literacy needs; sample picture books; and nonprint materials available at the…

Examines formal information sources and library services used by physical scientists in Nigerian universities to obtain scientific information. Surveys from four Nigerian universities are described, and include results on journals read, use of the library, and current awareness strategies. These results are compared with information about…

Provides an overview of the various roles of state libraries and discusses several issues of concern to all state libraries: the role of the library within state government; resources sharing; school library development; public library development; automation consulting; continuing education for library professionals; and the leadership role of…

Describes one academic library's experiences in developing a new management structure based on teams to cope with increasing internal and external changes. The views of a team leader, team member, a new librarian, and the director are presented, and benefits and problems of the new structure are presented. (Contains 16 references.) (EAM)

Six papers from a seminar on special collections in research libraries address special collections and the scholarly community; the function of special collections in research and education; services and development issues; the evolving character of special collections; special collections in emerging information delivery programs; and the…

Discusses problems and opportunities encountered in implementing staff exchange programs among reference departments of a multibranch academic library, based on experiences at the University of New Mexico. Highlights include communication; collaboration; uniformity of service; implementation criteria; goals; training; workloads and scheduling; and…

Addresses the importance of links between school and academic libraries through articulation programs; explains how articulation can be initiated through precollege outreach programs; discusses advantages for academic libraries, including improved university-community relationships and outreach to diverse students; and describes the outreach…

Describes a study conducted at Punjab University (Pakistan) that measured the rate of availability of documents needed by users based on Paul Kantor's model of availability analysis. Results are compared with four studies conducted in the United States using the same methodology, and factors related to document unavailability are discussed.…

Discusses serving library-patron needs in terms of customer service and quality control. Highlights include tools for measuring the quality of service (e.g., the SERVQUAL survey), advisory boards or focus groups, library "service statements," changing patron needs, new information formats, and justifying depository library services. (JAK)

A symposium explored recent public policy trends related to Canadian school libraries; the position of the school library as part of the educational process; and the school library's current and future roles in using old and new technologies to enable students to develop their information skills, ability to conduct research, problem-solving…

Examines myths and realities of aging in the academic library workforce and other work environments. Discusses technology-related changes in higher education; technology training; performance evaluation and career development for veteran library staff; managing change with late-career employees; implications for public and reference services; and…

Describes the development of Web-based library services and resources available at the Rosenfeld Library of the Anderson Graduate School of Management at University of California at Los Angeles. Highlights include library orientation sessions; virtual tours of the library; a database of basic business sources; and research strategies, including…

Librarians cannot distribute their collections electronically until the problems of intellectual property and free-and-equal access are resolved. Libraries must overcome restrictions of "virtual libraries" thereby making copyrighted texts freely available. Libraries must be promoted as places where readers freely consult both copyrighted…

Describes the Center for the Electronic Texts in the Humanities (CETH), a joint project of Princeton University and Rutgers University (New Jersey) to provide a national focus for humanities computing. Examines the evolution of CETH as its role has changed with the growth of the humanities computing community and the impact of the digital…

Describes the Library Electronic Text Resource Service (LETRS) at Indiana University and examines public relations efforts to build support and interest among the faculty and graduate students. The most successful publicity efforts were based on an understanding of how humanists conduct research. (LRW)