Successful educational systems are established, maintained, and cultivated on a foundation of trust. Effective communication among colleagues is widely accepted as a characteristic of groups who establish and maintain high levels of trust. Despite the importance of the relationships between interpersonal communication skills and levels of…

Using the 2011 and 2015 survey by the Reference and User Services Association Sharing and Transforming Access to Resources Section (RUSA STARS) of international interlibrary loans (ILL), the authors explore barriers to this method of meeting patrons' information needs. They evaluate international ILL in the context of developments in the…

As part of the national Future Ready Librarians initiative at the Alliance for Excellent Education, Mark Ray and Shannon McClintock Miller serve as national advocates for school library programs and librarians. Mark and Shannon began their library advocacy careers in school libraries. For eight years, Shannon was the district librarian in Van…

The University of Baltimore's Langsdale Library underwent its five-year review in FY2016 (1 July 2015-30 June 2016). A basic, integral and necessary element of this process was the development of an assessment plan. Langsdale Library developed a five-year assessment plan based on the five-year review. The plan aligns the library's collections and…

There is a great deal of literature exploring the subscription and purchase models available for streaming video. However, explorations into the use of streaming video and how it compares to that of DVDs have not been done. The author identified a sample set of films at Penn State University Libraries owned in DVD format and available on the…

The Purdue Repository for Online Teaching and Learning (PoRTAL) was developed as an Open Educational Resource (OER) for graduate students and faculty in higher education settings to enhance their online teaching skills and strategies. The PoRTAL team used a design-based research approach (DBR; Wang & Hannafin, "Educational Technology…

Information literacy is critical to finding, evaluating, using, and creating information. Information literacy also influences how we navigate daily life, workplace environments, and civic participation. This paper argues that students transitioning from high school to college lack skills in information literacy. In Higher Ed., faculty and…

While significant progress has been made in broadening information literacy's (IL's) scope, its conception of the user and their relationship to information remains painfully limited. This is particularly evident when the affective or emotional factors of information seeking behaviour are considered. Thus far, IL's models and discourses have…

The Short Readings Group, a reading group collaboration between faculty and the library, allows educators to deepen their understanding of their subject area and of the teaching profession by engaging with current articles and texts from various subject areas. For the library, the model allows librarians to showcase library resources, engage…

Purpose: Corporate governance and its training in universities have become an essential addition to the educational curriculum. Despite its expansion, students still need help to grasp some concepts, affecting their academic performance. This paper examines the expected influence of gender and school libraries on comprehending corporate governance…

The present study aims to highlight the librarians' perception pertaining to the implementation of Virtual Reference Service (VRS) in the Chandigarh Region Innovation and Knowledge Cluster Institutions (CRIKC). The study is based on a sample drawn from librarians of the CRIKC libraries. To assess and evaluate the librarians' perception regarding…

Information ethics governs the way in which information is created, manipulated, and used. The integration of ethical values in education and coursework has been of interest in many fields, including the discipline of library and information science (LIS). Integrating information ethics in library and information science education and research is…

Library and information science (LIS) graduates work in a variety of jobs that require well-developed information literacy (IL) skills. They not only apply IL skills in everyday interactions with patrons but also use their conceptual understanding to design instructional programs and interventions. In this small-scale, pilot study the instructor…

This dissertation analyzes how North Carolina State University's (NCSU) James B. Hunt Jr. Library extends the ways in which the information architectures of academic research libraries can function as a technology, as discourse, and as rhetoric. The starting point for the analysis is the libraries of antiquity, which functioned technologically as…

During the spring 2017 semester, the staff at the Boston University School of Theology Library launched a space assessment project aimed at identifying underutilized and inefficiently used sections of the library to better meet the needs of users. Unsatisfied with patron count metrics like "total patron count" and "capacity…