This document presents model work standards articulating components of the child care center-based work environment that enable teachers to do their jobs well. These standards establish criteria to assess child care work environments and identify areas to improve in order to assure good jobs for adults and good care for children. The standards are…

The communications skills course was developed for bank employees who are non-native speakers of English, to assist them in improving their English and knowledge of the American workplace culture and to increase productivity. It consists of three instructional levels. Topics covered in level 1 reflect concerns of bank managers about basic…

This handbook is intended for use in teaching communication skills to bank employees who are non-native speakers of English. It is designed to accompany a videotape recording (not included here) containing 35 vignettes concerning workplace behavior, communication, and problem-solving. Introductory sections provide brief descriptions of each…

This manual for Malagasy is designed for the specific language instruction needs of Peace Corps personnel working in Madagascar. It is written primarily in English and Malagasy, with introductory sections in French. It consists of 29 topical lessons, each geared to a specific domain and competency and containing information on needed materials,…

This study examined the variability and fragility of post-modern apprenticeship of clinical and biomedical scientists, different experiences of the fortunate and the unsupported, and problems facing professional associations trying to support their members professional learning. Focus was on Medical Laboratory Scientific Officers (MLSOs) working…

This document contains three papers on human resource development (HRD) in Asia. "The Experiences of HRD Professionals Participating in Continuing Professional Development in Taiwan" (Yu-Shu [Jason] Chen) reports on a study that was based on the method of hermeneutic phenomenology and conducted to describe and interpret the experiences…

Learning in the first professional job was examined in a study of 40 nurses, 27 engineers, and 16 accountants who were in their first full year of full-time employment after college in hospitals and firms located in the United Kingdom. Data were collected through the following activities: (1) interviews with the respondents; (2) 1- to 2-day visits…

The project Self-Assessment and Self-Evaluation in New Forms of Training near the Workplace--A Step Towards the Learning Organisation was undertaken in Bavaria, Germany, to help companies begin the process of becoming learning organizations by helping workers manage their own learning. The project is based on the following principles and…

As the United States population ages, employers face the possibility of a sustained retirement of the baby boom generation and a loss of their most experienced and knowledgeable employees. The public sector appears to be even more vulnerable, with an older-than-average workforce as well as a more traditional retirement system that encourages early…

This document consists of a two-part report that was developed as part of a project to develop a national workforce development (WfD) system to ensure that people in the United Kingdom develop the basic, intermediate, and other skills needed in the 21st century. The first report sets out proposals for a more demand-led system that places skill…

This study of the conditions of developmental on-the-job training and learning for operators in highly automated industries is written in Swedish but contains an English abstract and 18-page summary. The summary begins with the study objectives, which were to determine the following: (1) conditions of developmental on-the-job learning in highly…

Two practitioners address problem of employee turnover in child care centers. The first plan argues for comprehensive wage raises, increased benefits, and low cost options to workers that increase flexibility. The second strategy advocates continuing education opportunities, special mentoring programs, and bonuses or raises paid early in the…

Three Medical College of Pennsylvania (MCP) surveys are analyzed. One investigated 104 MCP graduating seniors' perceptions of their medical education and specialty and residency choices. The second asked 40 residency program directors in 4 specialties about resident selection criteria. The third had 30 physician employers identify desirable…

While much of the skill building revolves around the essential skills of reading and writing, additional skills needed to succeed in the workplace are not emphasized sufficiently in the traditional classroom format. Employers are looking for employees with good interpersonal as well as academic skills. Employees who can work as team members on…

The provision of a coherent "parenting," "teaching," and "developmental" program is a complex undertaking. It has all the makings of an organizational, managerial, and therapeutic nightmare when different types of workers, with marked differences in personality and values, become responsible for different children with a variety of problems in a…