This paper describes how focus groups were used to assess the effectiveness of the University of Kentucky's Agricultural Information Center (AIC) in providing patron services. The AIC serves 1,100 undergraduate students, 370 graduate and postdoctoral students, and 1,700 faculty and staff in the College of Agriculture. In August 2000, the AIC…

Research has shown that principal support is a key factor in the implementation of effective school library or information literacy programs in schools. An international study of the principal's role in developing and supporting information literacy programs was conducted in Australia, Canada, Finland, France, Japan, Scotland, and South Korea.…

The "Mapping the Human Genome" project demonstrated that librarians can help whomever they serve in accessing information resources in the areas of biological and health information, whether it is the scientists who are developing the information or a member of the public who is using the information. Public libraries can guide library…

The Alabama Public Library Service (APLS) is responsible for receiving and administering federal and state funds for the more than 200 public libraries in Alabama. This document represents the annual report for the Alabama Public Library Service for fiscal year 1998. Information is reported under the following categories: Evaluation and Research;…

This paper considers the provision of library and information services to disadvantaged persons in Thailand and focuses on the need to provide appropriate staff training to library staff working with these groups. The results of a number of specific projects are used as illustrative examples. The paper begins with an overview of the disadvantaged…

The International Federation of Library Associations and Institutions (IFLA) Social Responsibilities Discussion Group was officially established in December 1997 to address the role of libraries in society. The group is initially concentrating on the following themes: equality of access to library collections and facilities; the growing gap…

This paper examines the role of innovation in library operations, with an aim to incorporate innovative procedures that achieve convenience in practice, and efficiency and effectiveness in a simultaneous economic reduction. The methodology outlined in this paper is that of Best Practices. The objective of this method is to examine an…

This address focuses on technological change, the Information Age, and the relevance of libraries. Highlights include: creating a shared vision; adding value to information services; sharing organizational values; forging strategic alliances with vendors and suppliers; reallocating resources; and responding to change with flexibility. The speech…

This paper addresses the diverse facts that influence the information seeking behavior of women in India, including: (1) the type of information women need; (2) social factors (i.e., caste, class, urban/rural, literate/illiterate, educated/uneducated); (3) economic factors (i.e., employed, unemployed, employed in organized sector, employed in the…

Bibliotek.dk is a development project, resulting in a World Wide Web site, that gives the Danish citizen access via the Internet to search and order material in the collections of Danish public and research libraries. The citizen decides himself or herself which library he or she wants to collect the material from. Bibliotek.dk is developed in…

The Web site library is a new type of digital library incorporating both digital collections and digital service. In the parliamentary context, this new application of information and communications technology has a dual function: to provide a virtual collection to satisfy users' information demands and to provide all the current services needed…

Latin American libraries have experienced an important development in the last two decades. Telecommunications and Information Technologies (ITC) have been key elements in this process. There are leading institutions with remarkable programs; nevertheless it is necessary to design marketing strategies to improve their benefits. A case study based…

Long a controversial topic in the specialized world of reference librarianship, unobtrusive evaluation is a useful tool in gauging the degree to which reference librarians are effectively performing their jobs. Based on a nationwide survey of government documents reference service in Canada, This book examines the broad philosophical implications…

This SPEC Kit and Flyer focus on the gifts and exchange function in Association of Research (ARL) libraries. The survey was sent to 119 ARL institutions via e-mail; 62 usable replies were received. Results, discussed in the SPEC Flyer, highlight trends and effects of changes in library automation, staffing decreases, administrative reorganization,…

This paper reports the results of an international study of the principal's role in developing and supporting information literacy programs in Australia, Canada, Finland, France, Japan, Scotland, and South Korea. Principals and librarians in all countries except South Korea differed significantly on the amount of time they perceived the principal…