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Sanford, Katherine; Clover, Darlene E. – Canadian Journal for the Study of Adult Education, 2016
Public libraries have long been considered important spaces of adult education and learning. However, major social changes over the past few decades, and the impact these have had on libraries' work, have received little attention. Our three-year cross-national study of libraries in Canada and Britain explored how librarians navigate the discourse…
Descriptors: Adult Education, Public Libraries, Aesthetics, Foreign Countries
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Barrett, Kathryn; Greenberg, Amy – Journal of Library & Information Services in Distance Learning, 2018
Student workers are a well-established component of academic library operations. Recently, their traditional role has expanded to include responsibilities that were previously assigned to librarians, including in-person and virtual reference support. This trend has raised concerns about service quality and highlighted the importance of adequate…
Descriptors: Library Services, Reference Services, Student Employment, Student Personnel Workers
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Zhang, Yuening – Issues in Science and Technology Librarianship, 2017
Although scholarship has addressed issues around serving international students in U.S. and Canadian libraries, reports on how Chinese graduate students use information in Chinese universities, especially for a particular discipline, are rare. In this study, the author interviewed 15 graduate students and researchers in a top-ranked chemistry…
Descriptors: Foreign Countries, Graduate Students, Researchers, Chemistry
Manson, Sharon K. – ProQuest LLC, 2017
The purpose of the current study was to determine whether adding gamification to a doctoral level class would improve 1) students' self-reported feelings of motivation, competency, and engagement, and 2) knowledge of the library resources available to complete research. Twenty-one students agreed to participate and completed the pretest survey.…
Descriptors: Games, Doctoral Programs, Student Motivation, Competence
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Falls, Sarah; Hatheway, Holly – New Review of Academic Librarianship, 2015
Academic institutions have long supported stand-alone branch libraries devoted to fine arts, architecture, and other allied fields. As subject specific collecting on campuses has been decentralized by collaborative collection development, consortial borrowing, and the quick availability of materials in both digital and print formats, the need for…
Descriptors: Academic Libraries, Art Materials, Library Materials, Library Services
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Hensley, Merinda Kaye – portal: Libraries and the Academy, 2015
Undergraduate research and other high-impact educational practices simulate real-world learning environments and present an opportunity for high-level information literacy teaching to be better incorporated into the curriculum. The purpose of this survey is to examine efforts of libraries currently offering IL instruction to undergraduate research…
Descriptors: Undergraduate Students, Research Projects, Educational Practices, Information Literacy
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Siddike, Md. Abul Kalam; Kiran, K. – Education for Information, 2015
The main objective of this study is to investigate the perceptions of academic librarians towards the marketing of library services through social networking sites (SNSs) and their understanding of using electronic word-of-mouth (eWOM) as a marketing tool in academic libraries. This study follows a qualitative data-gathering approach of structured…
Descriptors: Academic Libraries, Librarian Attitudes, Librarians, Social Networks
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Vinopal, Jennifer – College & Research Libraries, 2012
In highly dynamic, service-oriented environments like academic libraries, much staff time is spent on initiatives to implement new products and services to meet users' evolving needs. Yet even in an environment where a sound project management process is applied, if we're not properly planning, managing, and controlling the organization's work in…
Descriptors: Academic Libraries, Program Administration, Library Administration, Library Services
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Long, Dallas – Journal of Access Services, 2012
The access services staff at Milner Library, Illinois State University, designed a customer service assessment to evaluate how effectively the department was carrying out its mission statement. Areas of assessment included the department's waiting times, helpfulness, and courtesy. The assessment activity focused on circulation services, which is…
Descriptors: Library Services, Academic Libraries, User Satisfaction (Information), Surveys
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Fagan, Jody Condit – Journal of Web Librarianship, 2012
This two-part article considers how well some of today's search tools support scholars' work. The first part of the article reviewed Google Scholar and Microsoft Academic Search using a modified version of Carole L. Palmer, Lauren C. Teffeau, and Carrier M. Pirmann's framework (2009). Microsoft Academic Search is a strong contender when…
Descriptors: Search Engines, Electronic Libraries, Library Services, Research Tools
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Flegg, Chris – Journal of Academic Librarianship, 2012
Across the campuses of many of our most prestigious universities, quiet and cautious negotiations are being attempted by academic librarians wishing to craft more robust and higher value service offerings to graduates in the form of access to their information resources: these negotiations are fraught with difficulties which, on first inspection,…
Descriptors: Academic Libraries, Library Services, Alumni, Access to Information
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VandeBurgt, Melissa Minds; Rivera, Kaleena – New Review of Academic Librarianship, 2016
Effective communication is one of the most important resources for successful outreach efforts. This article addresses the benefits that can emerge from successful communication as well as the negative effects that may stem from ineffective communication. A case study of Florida Gulf Coast University Archives, Special Collections, & Digital…
Descriptors: Case Studies, Electronic Publishing, Electronic Libraries, Academic Libraries
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Bennett, David E.; Thompson, Paula – New Review of Academic Librarianship, 2016
A case study demonstrating how an online narrative featuring the adventures of a cuddly toy penguin, Pablo Penguin (@uoppenguin on Twitter) has been introduced at the University of Portsmouth Library to build trust and engagement between university students and library services and facilities. Evidence for the benefits of anthropomorphic brand…
Descriptors: Case Studies, Student Motivation, Library Services, Library Development
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Contrino, Jacline L. – Journal of Library & Information Services In Distance Learning, 2016
Demonstrating library impact on student success is critical for all academic libraries today. This article discusses how the library of a large online university serving non-traditional students evaluated how customized point-of-need learning objects (LOs) embedded in the learning management system impacted student learning. Using a comprehensive…
Descriptors: Academic Libraries, Virtual Universities, Nontraditional Students, Resource Units
Phillips, Abigail Leigh – ProQuest LLC, 2016
Cyberbullying is a problem many young adults ages 12 to 18 have experienced on a daily basis. Adult support is critical in both the prevention and intervention of cyberbullying. Although parents, teachers, and school administrators have been highlighted as sources of support for cyberbullied young adults, librarians have not been studied as a…
Descriptors: Empathy, Bullying, Computer Mediated Communication, Librarians
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