The Trenton (New Jersey) Office of Policy Studies was established in conjunction with Thomas Edison State College to analyze emerging issues in urban public policy. The program is active in the internal life of the city's government while maintaining an independent academic orientation that shields it from political and practical pressures.…

This report, one of a series of country studies on higher education and employment, particularly in the humanities and social sciences, looks at employment for social science and humanities graduates in Sweden. Following an introduction in section 1, section 2 offers a short description of the evolution of humanities and social sciences in Swedish…

A concept-based introduction to transportation brokerage is provided in this instructional module for undergraduate and graduate transportation-related courses for disciplines such as engineering, business, marketing, and technology. The concept of transportation brokerage is defined as an assignment of the management of a specific element of a…

The University of Malaya Spoken English Project (UMSEP), a cooperative effort undertaken by the University of Malaya and the British Council, is described. The purpose of the project is to design and develop oral English courses for final-year university students and recent graduates needing English skills for careers in business, public…

U.S. patent laws have undergone many changes in recent years, both through Congress and the courts. This article summarizes recent developments relating to judicial decisions, legislative initiatives, and patent office policy, and provides some practical advice relating to administration of intellectual property. As illustrated by the latest…

Intended primarily for officers responsible for organizing and conducting training for civil servants in developing countries but useful also in highly industrialized nations, this handbook discusses the principal kinds of training institutions, their missions and functions, and their internal organization and operational problems. It draws on the…

As challenges to jail administration mount, higher education institutions can be an important and relatively inexpensive resource, by providing expertise in various subjects of interest to jail administrators, by gathering and analyzing information, by providing interns and volunteers, by helping research and evaluate jail programs, and by…

This paper evaluates the language policy of India and its implementation with a special focus on English language teaching (ELT). In the first part of the paper, India's language policy is chronicled from the pre-independence period through the nationalist movement and post-independence era, with attention to the language policies of the…

Directed to Service Delivery Area (SDA) administrators but also useful to local elected officials and Private Industry Council members in determining key areas for their review, this document provides suggestions to SDAs on preventive activities that can assist in reducing disallowed costs resulting from the improper operation of JTPA programs. An…

Methods for teaching college students studying public administration about the cultures, values, and politics of major ethnic groups were studied. Several activities were undertaken. In one, graduate students at the State University of New York at Binghamton participated in two courses specifically focusing on ethnic cultures, entitled American…

A study examined how government administrators in New Zealand construct their professional identities and power relationships, and how this identity is reflected in patterns of discourse and strategies of interaction. Three levels of discourse analysis (speech functions; discourse strategies; and linguistic forms) and their components and…

For five years, a University of Brighton (England) social policy and administration program has incorporated a student research project into a required research methods course. The sponsored research project places considerable emphasis on student contributions to the research. These features are discussed in the context of one project, a patient…

Updating the 1990 edition, this book emphasizes the importance of designing public relations programs around the needs and problems of the school and its special publics. The book approaches the subject from the perspective that increased interest and importance is being placed on community relations skills and schools, suggesting that two…

Quality-improvement principles are a sound means to respond to customer needs. However, when various quality and productivity theories and methods are applied, it is very difficult to consistently deliver quality results, especially in quasi-monopolistic, non-competitive, and regulated environments. This book focuses on quality-improvement methods…

This annotated bibliography describes 53 books, papers, and articles written about efforts toward integrating and improving human services for children, youth, and families living in poverty. The bibliography has been developed for individuals working on and interested in service integration, including policymakers, program administrators,…