Purpose: The purpose of this paper is to present the development of the relationship management maturity model (RMMM), the output of an initiative aimed at bridging the gap between business units and the IT organisation. It does this through improving and assessing knowledge sharing between business and IT staff in Finco, a large financial…

In this paper we develop our theory of "Bi-numeracy" and show the importance of children's own invented symbolism. Most studies to date have concentrated on the analysis of children's number representations in clinically set-up tasks (Hughes, 1986; Sinclair, 1988; Munn, 1994). These studies have added to our knowledge of and…

Focusing on parental networks--a central dimension of social capital--this article uses ethnographic data to examine social-class differences in the relations between families and schools. We detail the characteristics of networks across different classes and then explore the ways that networks come into play when parents are confronted by…

What are the prices of "must knowledges?" Does the study of English impose Anglocentric control on its learners or can English as an icon for "must knowledge" enable disempowered populations to empower themselves? This article examines these questions through an ethnographic study of middle-/lower-class Orthodox and Sephardic Jewish women in an…

Language shift among New Mexico Pueblo Indians threatens the loss of their oral-based cultures. Language revival for many Pueblos has resulted in school programs in which students are easily accessible and teachers are accountable to tribes rather than the state. Finding "Pueblo space" for the Native language in school, where it was…

A daily war is waged in schools all over the United States over wall space. Adolescents are using school walls to convey messages, create name recognition, slander each other, or for claiming territorial space. On the other side is the school administration, which paints over and erases these unsanctioned claims to space, power and identity, as it…

Sacred sites and Rock Formations throughout Southern California's India Country are described by Indians as ancestral markers, origin and place-name locales, areas of deity habitation, and power sources. Early ethnographers were keen to record the traditional stories and meanings related to them by their Native collaborators. Rock formations…

Background/Context: The current era of educational reform targets teacher education and aims to improve the performance of children who have traditionally underperformed and are underserved in public schools. Although educational policy has tried to address the ways in which "good teaching" contributes to improved student educational outcomes,…

This new version explores the philosophical underpinnings, history, and key elements of each of five qualitative inquiry approaches: narrative research, phenomenology, grounded theory, ethnography, and case study. Using an accessible and engaging writing style, the author compares theoretical frameworks, ways to employ standards of quality, and…

This article uses ethnographic research to examine how women and men in rural El Salvador used literacy classes to accomplish their own social purposes. Employing a sociocultural, feminist framework, the author argues that men and women valued classes as an opportunity for social interaction. Moreover, the classes were a gendered social space that…

This study examines how charter school advocates and district administrators in a suburban US school district work in concert, although not in unison, to create a public charter school that reinforces the interests of White, economically advantaged families. Drawing on ethnographic data, interviews, census data and charter school documents, we…

This mentorship project between three artist-teachers from different cultures reveals insights into the transmission of cross-cultural painting pedagogy. A collaborative ethnographic study is described that explores my perspective as a North-American painter participating in a mentorship learning experience with Mayan Tz'utuhil painter Pedro…

In this article, the author argues for a central and critical role for "reflexivity in research" with the aim of developing and strengthening not only everyone's understanding of what everyone does in environmental education research, but also how, and why everyone does it. In a narrative account of methodological issues that occurred…

Race and other forms of difference are socially constructed concepts, continually reproduced and redefined in interaction. It is important to focus on how race and class are constructed by future teachers, because the ways in which they perceive their students may affect their interactions in the classroom, including having lower expectations for…

Much has been said about the difficulties that Latin American children of foreign Japanese descent (Nikkei) face in the Japanese school system since the implementation of Japan's new immigration law in 1990. The underlying monolingualism and cultural exclusion of the school system are often blamed for these difficulties. However, little detailed…