This paper chronicles ongoing alterations to the organizational structure of the acquisitions department at Pennsylvania State University using the tenets of total quality management (TQM). The movement toward reorganizing for process improvement began in late 1992 when the associate dean of libraries called the acquisitions department together to…

This paper reports on how technology is currently used in nine schools that educators view as "promising" exemplars of technology use. Four elementary, three middle and two high schools from Arizona, California and Nevada (three schools from each state) were examined. Extensive document review and telephone interviews were conducted in…

This paper presents a social reconstructionist model of supervision. The model connects schools and society, and considers the vital role teachers, students, staff, and others play in developing, designing, and implementing reforms in school and society. The model is based on the philosophy of social reconstructionism, which views schools as…

It is estimated that one in every five people in the United States has problems performing daily activities without help, perhaps due to the aging of the population and to more and more children surviving severe birth defects. The importance of library services to the disabled cannot be overestimated; they have the same information needs as any…

This booklet is a practical guide to help employers develop ways to train midcareer and older employees to work to their full potential. Section 1 discusses the older worker advantage. Section 2 focuses on dealing with older workers, the half-life effect, and three common problems that reduce productivity: career burnout, career plateauing, and…

This final report describes activities and accomplishments of an outreach project of Project SKI-HI, a family-centered, home intervention model designed to provide training to early intervention professionals serving infants, toddlers, and preschoolers with hearing impairments. In the project, an early intervention professional or a parent advisor…

This final report describes activities and accomplishments of a 3-year federally supported project in Arizona to identify all children with deaf-blindness, empower families to advocate for their children, and train service providers. Major accomplishments of the project included: a 21 percent increase in identified children; provision of early…

This document, which was developed for use by the participants in a national staff development videoconference on making sense of the issues in family and adult literacy, contains useful information and resources for literacy program staff who are considering making changes in their literacy programs. The document consists of the following:…

This module is part of a set of management and supervisor training (MAST) materials developed by the Department of Energy for the Waste Isolation Division. Its stated purpose is to enable trainees to develop effective plans. The first section of the module is an introduction that includes a terminal objective and opening remarks intended to focus…

This report describes four innovative and culturally responsive early childhood education programs in Montana, Washington, Alaska, and Oregon. The introduction discusses developmentally appropriate early education and effective teaching practices. The report devotes one chapter to each site, with profiles and "close-ups" of selected…

Crisis management is an all-too-frequent element of being a day care director. This guide is intended to help day care administrators not only to survive such events but to cope in ways that have been proven to be successful program enhancements. The guide is divided into five major sections covering the most important areas of director…

Noting that observation forms the basis of all developmentally appropriate programming, this videotape helps new and experienced early childhood educators learn about children so they can individualize their program; evaluate programs so adjustments can be made to the environment, the curriculum, or both; and measure children's progress and their…

This training guide is designed to enhance the skills of Head Start education staff in applying knowledge of how children grow and develop to planning, implementing, and evaluating activities and experiences in the center, at home, and during group socialization sessions. Each of the guide's modules details module outcomes, key concepts, and…

Building community collaboration and commitment for educating students in urban districts was the theme of the January 29-31, 1992, meeting of the Urban Superintendents' Network. Presentations and discussions focused on the political nature of education, Chapter 1 legislation, the use of educational technology, and educational standards and…

This manual is a guide to the design and implementation of workshops on inclusion of gender issues in U.S. Agency for International Development (AID) projects and programs. It describes a workshop to increase awareness of, information about, and skills for addressing gender issues in development programming. Its target audience is training…