This is a marketing approach to satisfying the library user. Modern retailing practices, including market research as a basis for planning, are applied to libraries. (JAB)

A selected bibliography of professional resources for the media specialist, school administrator, and teacher who work together to provide the unified media program designed to meet user needs. (Author)

The Committee on Fines and Penalties reports plans and activities in studying fines, penalties, and punitive activities in libraries. Findings are reported for public, academic, and school libraries, and recommendations made. (KP)

Reports results of a biennial survey of public libraries serving populations of 100,000 or more, including data on per capita expenditures, directors' salaries, and beginning professional salaries. Sixteen tables break down data by region, size of population, and sex of director. Three references are listed. (MES)

Explains the purpose of audits for libraries and describes three types of auditors--internal, government, and external--and five types of audits--financial, compliance, operational, performance, and special review. Guidelines for preparing for an audit and dealing with a surprise audit are provided. (EM)

Encapsulates a wrap-up session on technical programs presented at the Special Libraries Association's June 1987 conference, including presentations in the areas of information technology, management, education, and international issues. Ethics, value, leadership, international issues, image, and risk are identified as major themes of the…

Discusses the importance of educating library patrons about the library's finances and the impact of budget constraints and the escalating cost of serials on materials acquisition. Steps that can be taken in educating patrons by interpreting and publicizing financial information are suggested. (MES)

This essay relates Howard R. Bowen's revenue theory of cost and Laws of Higher Education Cost to the situation of the academic library, highlighting pursuit of excellence, library expenses, cost-effective measures, and decision rules for resource allocation. (EJS)

Four papers present remarks concerning: (1) development of separate standards for archives, rare books, and manuscript collections; (2) impact of standards on administration of repositories; (3) factors relating to integrated management structures for special collections departments; and (4) relationships of manuscript collections, archives, and…

Without understanding the value of collections as assets to the home institution, it is difficult for libraries to determine how best to make those assets most productive. This report describes how the Library of Congress developed and implemented a plan for greater accountability over its collections. The report presents a model for the…

For a library to function effectively, it is essential that it fosters an open management style, which encourages communication of ideas and objectives both within the library itself and, by example, in other elements in the overall administration of which the library is a part. This paper describes the improvement in morale, efficiency, and…

This study examines the management practice of the libraries of the University of Maryland from October 1996 to spring 1999. The historical dimension focuses on the implementation of the recommendations of internal communication proposals and proposals for service organization changes. The promised move to shared governance is outlined, especially…

In this article three questions are asked: (1) whether faculty status for librarians automatically leads to greater participation in management; (2) whether the academic department is the best model for librarians; and (3) whether lack of skill in introducing participation may not lead to disillusionment. (29 references) (Author)

A systems study or analysis is indispensible when a library faces these problems: (1) increased demands of library users; (2) increases in book funds; (3) increase in interinstitutional cooperation; and (4) inability of professional staff to realize the professional potential for creative endeavor. (42 references) (Author/TW)