Quora (www.quora.com) is a contemporary, web-based take on reference. Users post questions within Quora and other users answer the questions. Users can vote for and against answers (or not vote at all). It is users asking questions of friends and strangers and then sorting through the results. If the model sounds familiar, it's because it is.…

This study attempted to enhance cultural sensitivity for graduate students at an American and a South African university, using a six-week online List Serv, email buddy exchange, and two-week face-to-face experience. After the course was over, results of the intercultural developmental inventory, using "t"-tests for related samples,…

This study explores some possibilities of social network analysis for studying adolescents' communication patterns. A full network analysis was conducted on third-grade high school students (15 year olds, 137 students) in Belgium. The results pointed out that face-to-face communication was still the most prominent way for information to flow…

Steve Nelson, chief IT strategist for the Oregon Department of Education needed a new e-mail service that would provide security and privacy to users and found what he was looking for with Google Apps Education Edition. The Kentucky Department of Education wanted an improved capability to provide e-mail services to the more than 700,000 students,…

Managing international cohorts of students who undertake workplace learning in countries other than the country of their host university can be a very complex and difficult process. University academics are accustomed to personal, face to face contact with their students. When students then move offshore, but remain the responsibility of the…

The purpose of this study was to determine the communication technologies preferred by school based administrators. This study surveyed and interviewed 96 school based administrators in a mid-sized suburban school system. The data show that individual emails, email lists, and cell phone technologies had the highest percentage effectiveness ratings…

One would expect email substantially to increase organisational productivity and efficiency. There is little empirical evidence of this since email use is such a complex tool that it would be well nigh impossible to attribute efficiency increases solely to email. There is anecdotal evidence of the positive aspects of email (Phillips, S.R. and…

This critical ethnographic study explores how two teacher candidates in English education used specific and varied literacy practices to enact their social justice priorities at a troubled high school in a high-need district. Data include interviews before and after the student teaching experience; observations of teaching, blogs, journals, and…

This paper investigates native speaker (NS) and non-native speaker (NNS) interaction in the workplace in computer-mediated communication (CMC). Based on empirical data from a 10-month email exchange between a medium-sized British company and a small-sized Italian company, the general aim of this study is to explore the nature of the intercultural…

In this paper we propose adapting role-play teaching methodology to engineering studies. The role of a maintenance technician, a relevant job profile for engineering graduates is has chosen. The interaction is based on email exchange, with the instructor included in the simulation to help guide the activity and achieve learning objectives. In this…

Online learning is an important and rapidly growing area, and asynchronous discussions are a vital component of online courses. This doctoral study examined the influence of discussion moderator messages, specifically messages with direct instruction content, had on those discussions. This study obtained data from content analysis of course…

In this study, I examined reported frequency of text messaging, use of textese and literacy skills (reading accuracy, spelling and reading fluency) in a sample of American college students. Participants reported using text messaging, social networking sites and textese more often than was reported in previous (2009) research, and their frequency…

The aim of the study was to demonstrate the style of text language used by Finnish pre-teen texters (n = 65) and determine how their text language related to their traditional literacy skills, and compare descriptively these results with earlier results from work with young English texters. Three kinds of text messages (natural texts, elicited…

This study explored Turkish students' experience of cyberbullying and their use of social networking tools. A total of 756 7th-grade students participated from eight different middle schools in Istanbul, the largest city of Turkey. A 15-item questionnaire was used in a classroom environment to collect data. Results revealed that male students were…

Organizational citizenship behavior (OCB) is a social science construct defined by Organ (1988) as employee actions that are discretionary, not formally recognized or rewarded, and that are helpful to the effectiveness of the organization. This study explored part-time work as a base of OCB by investigating the relationship between this construct…