Recommends and describes assertive management techniques for dealing with conflicts or problems in libraries: (1) listening to understand problems; (2) stating expectations clearly; (3) focusing attention on the real issue; (4) explaining situational givens; (5) compromising/negotiating when possible; (6) being persistent and patient; (7) giving…

Discusses the role of library trustees or board members in public library administrative decisions, examines managerial styles among public library directors, and describes situations that invite the board to micromanage. Sidebar "Success in 10 Steps" suggests ten steps to maintain a balance of power between staff and trustees. (LRW)

This article discusses the importance of setting and implementing goals that can help change and improve a library media program over time--goals that go beyond merely keeping the library media center running. Suggestions for developing an action plan and strategies for effective time management are also presented.

Many movers and shakers inspire admiration and even awe, but those who inspire love are the mentors who have changed lives. That is why many grateful librarians nominated Linda Golian-Lui and George Oberle. Both of them were accidental librarians, work-study students whose supervisors encouraged them to become paraprofessionals, and then…

Traditionally, school libraries have been evaluated primarily in terms of library management; the impact they have on teaching and learning has rarely been a focus. For this reason, they have often been omitted from whole school self-evaluation. Self-evaluation can help schools to prepare for inspection, but more importantly to identify strengths…

A library media specialist describes the way in which she and her assistant re-evaluated the library media center program so that they could help students in finding books of their choice, easily. Library media center orientation includes remainders for students that there are often variations in library arrangements and formal and informal…

When recently asked by an administrator for some realistic questions and "recommended" responses to expect while interviewing candidates for school library positions, the author grouped the questions into three categories: library management, information skills and teaching skills. In this article are the questions she suggested, along with topics…

Three months after Darcy Cahill was promoted to head the Randallstown branch of the Baltimore County Public Library (BCPL), at 6 a.m. on a Saturday morning, the branch suffered a devastating fire. When firefighters finally contained the blaze, she was shocked to see the building drenched and in disarray. This article gives a detailed description…

This article describes a qualitative upward evaluation of the leadership performance of library managers. Follow-up studies were conducted, focusing on the advantages and disadvantages of the qualitative approach to upward appraisal. The authors discuss pros and cons to guide others who might use this methodology for upward appraisals in the…

When a university acquires the library of a national institute and the institute's active and worldwide membership expects continued and uninterrupted access to services from the collection, shockwaves can reverberate throughout the university's main library and among its staff. This was especially true for the Reference Department of the…

In preparation for its Five-Year Plan for the years 2008 through 2012, the Rhode Island Office of Library and Information Services has reviewed a variety of information resources, including studies, publications, surveys and stakeholder meetings, to assist in understanding the state, its people, its future and the potential role of libraries. This…

This case study describes the process of proposing and implementing a wiki for use in an academic library setting, based on the process used by Iowa State University Library. Using the Iowa State University Library Wiki as a model, this article lays out the decisions necessary at each step of the process of establishing a new wiki. Control of…

This paper investigates aspects of the management of independent secondary school libraries in England and Wales. It is based on a survey of 150 independent school library managers, with a response rate of 68.7 percent, which was carried out as part of an ongoing PhD research project. The paper considers a range of issues important to school…

This article profiles Nate Greenberg, a superintendent of the Londonderry (NH) School District who viewed action research as a means for supporting libraries, which he sees as central to education. During the past six years, Londonderry's cascade of action-research projects (led by librarians) has tackled challenges such as how to get high school…

The United States is home to about 1.3 million organizations that fall under the IRS's 501(c)(3) classification of "[tax]-exempt organizations," known informally as nonprofits. A nonprofit is defined as a formally incorporated nongovernmental organization that operates in the public interest, rather than in order to make a profit. Its income, in…