Purpose: Ideally, quality should be, and is, an integral element of education, yet capturing and articulating quality is not simple. Programme quality reviews in third-level education can demonstrate quality and identify areas for improvement, offering many potential benefits. However, details on the process of quality programme review are limited…

Purpose: This paper aims to identify what is needed to enhance academic quality assurance in a university, with specific efforts to reduce the risks associated with ritualised quality assurance practices. Design/methodology/approach: The aspects to enhance academic quality assurance efforts in managerial universities are identified through a…

Assessment of complex tasks integrating several competencies calls for a programmatic design approach. As single instruments do not provide the information required to reach a robust judgment of integral performance, 73 guidelines for programmatic assessment design were developed. When simultaneously applying these interrelated guidelines, it is…

Purpose: This paper is one of seven in this volume, each elaborating different approaches to quality improvement in education. The purpose of this paper is to delineate a methodology called positive deviance. Design/methodology/approach: The paper presents the origins, theoretical foundations, core principles and a case study demonstrating an…

Purpose: The purpose of this study is to present Prof-teaching, an Englishmedium instruction (EMI) lecturer training program at the University of Alicante (UA) and to determine if it meets the needs of the institution's current and prospective EMI lecturers. Design/methodology/approach: In this case study, the EMI lecturer professional development…

Increasing focus worldwide on accountability and quality assurance in universities has forced senior management to develop policies to address academic support at institutional-level. One such area is the mathematical and statistical skills that students in many disciplines need to succeed. In common with many countries, large numbers of students…

This study aims to investigate the challenges of improving the quality of education concerning curriculum and quality of lecturers-based technology in the State Islamic University (UIN). The qualitative research method with a phenomenological approach focuses on three themes, including the quality of education, aspects of the education curriculum…

Ethiopia boasts more than a million students in its burgeoning higher education sector which has witnessed phenomenal growth over the last two decades. In this context, transnational higher education (TNHE) has been widely touted as a viable means of addressing human resource capacity building needs and quality educational provisions. Using…

The report analyses major and recent national policies and initiatives aiming to support the enhancement of learning and teaching in 30 countries of the European Higher Education Area (EHEA). In a context where learning and teaching has gained increased attention in the EHEA and the Bologna Process, and at the same time higher education…

Facing state assessments, new standards, and instructional shifts, teachers are often left with the DIY ("do it yourself") version of science teaching. Unfortunately, answering the question "What does quality science instruction look like in the classroom?" is not as easy as watching a few videos online. Fortunately, the EQuIP…

The article deals with outlining guidelines for improving professional training of junior medical staff based on European experience. Consequently, guidelines and recommendations on enhancing the efficiency of medical education in general and junior medical specialists' professional training, in particular, published by European Union of Medical…

The emergence of new ODL institutions and keenness of conventional universities to offer online degree programs in higher education predict its popularity. However, the challenge of how to ensure the quality of learning in ODL institutions is also emerging. In this regard, Virtual University of Pakistan (VUP) has nearly developed first ever…

Purpose: Using a descriptive case study approach, this paper aims to validate academic librarians' perceptions that they are marginalized by faculty during academic program reviews, and recommends ways for the two groups to collaborate more effectively to make program reviews more meaningful. Design/methodology/approach: The paper describes a case…

Purpose: The purpose of this paper is to clarify the concept of "school quality management culture" in relation to the general notion of "school organizational culture" and to review empirical studies that scrutinised the relation between organisational culture and quality management practices in education and business.…

The present article offers a mixed-method perspective on the investigation of determinants of effectiveness in quality assurance at higher education institutions. We collected survey data from German higher education institutions to analyse the degree to which quality managers perceive their approaches to quality assurance as effective. Based on…