In a project designed to train customer service personnel in improved methods of assisting the physically disabled, audio-visual training materials were developed and presented during 2-week courses involving 1,058 employees at transportation, hotel/restaurant, and entertainment centers in 25 cities. The participants judged the training program…

This report describes the planning and implementing of the Experimental Volunteer Army Training Program (EVATP) at Fort Ord early in 1971. This was the Army's first effort to effect major training innovations in the conversion toward an all-volunteer Army. By the fall of 1971, this program was being used as a model for implementing the EVATP at…

This document is an English-language abstract (approximately 1,500 words) of an Australian Tripartite Mission appointed by the Minister of State for Labor and National Service to examine the methods of training skilled workers in a number of European nations from which Australia is obtaining migrant labor. The Mission summarized its findings of…

The Army has established an Assessment Center Pilot Program at The Infantry School, Fort Benning, Georgia. The purpose of the program is to determine the feasibility of assessment centers for the Army. The project described in this report was designed to contribute to two particular objectives of the pilot program. These objectives were (1) to…

This manual presents a training program developed from an assessment of what the manpower counselor must be able to do based upon the overall goals of manpower training. The training package is divided into eight general competency areas: counseling techniques (individual and group), staff relationships. client information and referral services,…

In the proposed integrative competence-based counselor education model, the four major areas of counselor training are defined as theory education, skills training, experiential activity, and practicum experience. Each area has specific objectives, possible courses, appropriate methodologies, and directions for evaluation which are discussed.…

Strategies for teaching couples how to solve their marital problems more effectively is an important part of a social learning or behaviorial approach. Couples need to possess and implement certain problem-solving skills not typically present in the repertoires of distressed couples. (Author)

Comments upon the lack of writing skills often exhibited by corporate executives and outlines a plan for a one-day workshop on writing that focuses on the businessperson's needs. (JC)

Three severely mentally retarded, multiply handicapped adolescents were treated in a classroom setting for social skill deficits. Treatment focused on increasing eye contact and strengthening on-task and in-seat behaviors. Results suggested that a combination of visual stimuli, operant, and social learning methods can be used to successfully…

A 13-year-old deaf-blind boy who exhibited disruptive problem behaviors during mobility training sessions was successfully treated in a program that incorporated contingent reinforcement for reduced rates of responding. A 1-year follow-up assessment revealed continued behavioral improvement. (Author/JDD)

Identifies indicators of register or style in selected portions of two lectures presented in American Sign Language, and in the interpretations of each made by two interpreters. The indicators used are speaking rate, pausing, syntax, intonation, and lexical choice. Transcripts of data are included in Appendix. (Author/LMO)

Discusses incremental decisions that need to be made when selecting a videodisc system and presents guidelines for moving through the learning and decision-making process. Guidelines cover understanding the technology, understanding the videodisc project process, composing the project team, establishing requirements and considering the budget, and…

This study compared the time required to train maintenance workers receiving instructional content in small groups by means of demonstrations with the time required to train such workers receiving instructional content in larger groups by means of slide/audiotape presentations. Slide/audiotape presentations permitted significant decrease in…

Concludes that teacher enthusiasm training is effective in increasing levels of observable teacher enthusiasm and that teachers so trained had an effect on their students' attitudes toward reading. (FL)

Five elements contribute to success of the NASSP assessor training program: (1) participants are totally involved; (2) preparation supports the overall training design; (3) preselection and orientation of assessor trainees ensures qualified participants; (4) training models assessors' subsequent role; and (5) follow-up training at individual…