Supported by an Institute of Museum and Library Services National Leadership Grant, Mystic Seaport Museum educators present how findings from evaluations of their teacher professional development programs challenged them to reconsider what it means to understand and support teachers' unique professional needs. Included is a discussion of what it…

This article discusses how the Library and Office of Institutional Research at a public college measured the relationship of an online information literacy module in the learning management system with student success metrics in a first-year experience course. Specifically, the authors examine the relationships of an online instruction module,…

At the heart of digital scholarship are universal questions, lessons, and principles relating both to the mission of higher education and the shared values that make an academic library culture. But while global in aspirations, digital scholarship starts with local culture drawn from the community. Editors Chin Roemer and Kern invite you into…

Seed libraries are a relatively new innovation in the library field, offering seeds, gardening information, and the opportunity for community and ecological engagement to members. While they are increasingly popular in public libraries, they have not yet established a foothold in academic libraries. This paper defines the nature and role of seed…

In the spring of 2015, the University of Minnesota Libraries formed the Content Services department, which is comprised of Interlibrary Loan, Publishing Services, and the Copyright Permissions Service. These three service points, as well as additional Library units, work together with campus partners to save students money on their course…

This article addresses the development of electronic reserves within academic libraries. Libraries have been offering electronic reserve services on separate platforms since the 1990s (Austin, 2013). However, since the integration of campus-wide content management systems (CMSs), the need for a library reserves platform that is independent from an…

Data can be a powerful tool for self-evaluation, goal setting, and advocacy in the school library. Regardless of the grade level or the size of the student body, any school library has meaningful data to mine and learn from. Basic data such as circulation numbers can impact a myriad of areas relevant to student learning such as collection…

This article explores the implementation of special collections interlibrary loan policies and procedures at the University of South Florida (USF), focusing particularly on the development of policies related to physically loaning published materials, and traces the development of these policies through a pilot project to routinized…

Personalized learning is defined as "tailoring learning for each student's strengths, needs, and interests--including enabling student voice and choice in what, how, when and where they learn-- to provide flexibility and supports to ensure mastery of the highest standards possible". Personalized learning offers school librarians a way to…

This paper considers library programming as a means of extending and enhancing the academic library's pedagogical mission and role in student success. Scholarly programming in the form of faculty speakers, film screenings, or other kinds of research-based events creates opportunities for students to join an academic community and to practice…

As a state university system planned for growth in the availability of distance education degrees, the presidents and the provosts decided to include consideration for the availability of student support services. To ensure availability of student support services for online students, college and university systems in the state developed and…

Purpose: The purpose of this paper is to identify the dimensions of service quality in the context of Islamic higher education (IHE); explain the determinant dimensions of overall perceived service quality (PSQ) according to students; and explains the difference in the level of quality felt by students in each dimension based on gender, year of…

The literature in open education has thoroughly examined the implications of labor and staffing for initiatives around open educational resources (OER). However, less attention has been paid to the reliance on librarian labor for open pedagogy support. This article describes a collaboration between librarians and faculty to support an open…

A sharp decline in the number of reference queries prompted the library administration at Indiana State University to begin a project to combine the circulation, reference, and IT desks to reduce staffing at a new consolidated service point. All faculty and staff in the reference/instruction and circulation units participated in the project. The…

As libraries of all types and sizes continue to re-envision themselves to remain relevant in a rapidly changing information landscape, the single service point is visible evidence of this effort. In a complex environment, combining formerly disparate functional or service units is for many libraries both an innovative and effective way to manage…