Purpose: The purpose of this study is to explore how digital technologies at work serve as environments for informal workplace learning in knowledge work. Design/methodology/approach: Digital ethnography was used to investigate the digital environments of one public sector workplace. The data included observations, interviews and participant…

Along with the rapidly changing social and economic context accompanied by COVID-19, concerns have been raised for the less-educated, low-wage workers who disproportionately experienced disadvantages in accessing workplace learning or training opportunities essential for job placement or career development. In response to the challenges of…

Purpose: This paper aims to consider ways to visually model data generated by qualitative case studies, pointing out a need for visualizations that depict both synchronic relations across representations and how those relations change diachronically. To develop an appropriate modeling approach, the paper critically examines Max Boisot's I-Space…

The quality of adult learning depends on the professionalisation of individuals who are involved in the adult education programs provision. The delivery of adult education programs is mainly supported by facilitators. Increasing the amount of time and effort put into developing and acknowledging their contributions can aid in motivating and…

Teachers' professional learning in the workplace is of great interest, for it is believed to positively impact the quality of teaching and learning. To this end, this qualitative case study explored the lived experiences of teachers involved in workplace professional learning (WPL) practices in Ethiopian primary schools. Guided by the…

The main purpose of this action research study was to understand the most appropriate methods to replicate expertise and expert performance in an ever-changing and dynamic global organization. It was also meant to empower team members in becoming more decisive experts within their respective fields/domains. In this study, ten (10)…

Workplaces increasingly have enlisted their subject matter experts to construct online, asynchronous slideware lessons with simplified authoring tools. However, these subject matter experts lack instructional design knowledge and often transfer in-person slide lessons to an online format with few modifications and assume learners automatically…

The 21st-century global economy has significantly changed the landscape of the American workplace. Apprenticeship training programs are gaining momentum as a postsecondary training approach to fill growing worker shortages for industry-specific needs and prepare workers for new or expanding industries (Fitzpayne & Pollack, 2018; Freyer et al.,…

Professional learning is crucial, especially for teachers who prepare students for the future which changes very fast and requires various competencies. One way of the professional learning activities is formal learning, discussed due to deficiencies in organisation and fulfilment process. The other way is informal learning which may be found to…

The purpose of this study was to describe the lived experiences of middle managers in the banking industry practicing self-directed, lifelong learning. The theory guiding this study is Deci and Ryan's self-determination theory and its relationship with lifelong learning. This study aimed to answer the following question: What are the lived…

Context: Soft skills or critical core skills (CCS), e.g., communication, problem solving, etc, have been recognized by both individuals and organizations as important but at shortage in the labour market. Within this context, the development of CCS for the employees becomes more and more pressing for the organizations in order to cope with the…

Purpose: This paper aims to explore how team processes relate to employee team learning that leads to innovation in higher education (HE) and provides leaders with an adaptable model with recommendations for implementation. Design/methodology/approach: This research was guided by theories of experiential learning, action learning and…

Purpose: This study aims to investigate the characteristics of learning environments and the related human resource (HR) practices in two Hungarian information technology (IT) companies. The aim of the contribution is to provide an empirical in-depth analysis of how learning environments are being created and managed in knowledge-intensive small-…

There is dearth of studies exploring the likelihood of reverse mentoring practices being accepted or resisted in diverse organizational contexts. Moreover, prior studies on reverse mentoring have focused on the formal programmatic implementations instead of exploring the informal instances where senior employees learn from their junior colleagues…

U.S. workers are not sufficiently prepared for financial success in retirement. This qualitative phenomenological case study explored participants' perceptions of their retirement adequacy, financial literacy, and the effects of employer-sponsored programs to enhance their employees' financial literacy. This study intended to resolve U.S. workers…