This document consists of a curriculum guide combined with separately published "Simulations" and "Test Bank" volumes designed to support instructors using the curriculum guide. The curriculum guide for "business computer applications I" provides office education instructors with detailed units of instruction…

This module for a 1-semester Total Quality Management (TQM) course for high school or community college students discusses the concepts of customer satisfaction, customer surveys, and quality functional deployment. The concept of customer satisfaction begins with identifying the customer. Surveys are suggested as one way that students can learn…

A collection of readings addresses issues in empirical investigation of language and literacy in a social context, and provide models useful to researchers undertaking small-scale studies. They include: "Introducing Ethnography" (Martyn Hammersley); "The Relations between Researcher and Researched: Ethics, Advocacy and…

This paper reviews and critiques empirical evidence concerning knowledge gaps and misconceptions among secondary school students, parents/guardians, and educators about postsecondary education and student financial assistance opportunities and prerequisites, in particular, how Michigan's middle school based Project Awareness may affect student…

Projects funded during the first year of operation of the National Workplace Literacy Program were examined. Activities included a review of research literature, analyses of data from 29 of the 37 first-year projects, and site visits to 6 projects. The research literature suggested the following elements of successful workplace literacy programs:…

This manual is intended to assist volunteers and staff of volunteer organizations in the design of projects in various community and social service areas. The first section of the manual is a guidebook that addresses such aspects of the planning, implementation, and evaluation process as situational analysis, needs assessment, task-oriented…

This report on the flow of transfer students from the California community colleges to the University of California (UC) and the California State University (CSU) systems and to independent colleges and universities in the state focuses on policy issues, trends in transfer among ethnic groups, and enrollment rates. Following a brief introduction…

This report, a continuation of "Families That Work: Children in a Changing World," presents six papers which examine the effects of working parents on the socialization and intellectual development of children. Data were obtained from approximately 75 sources which met the following criteria: information from two or more relevant domains…

Developed from courses of study in two-year vocational technical programs at the Gloucester County Vocational Technical School, these taxonomies present behavioral objectives for 12 subjects. They are intended for use by vocational teachers in the preparation of the vocational component of the individualized educational plan (IEP) for special…

Restructuring of Kentucky's public schools is required if poor and minority children are to be included in school reform. The responsibility for creating schools that serve all children falls to both the state and local school districts. A state level initiative must be combined with local district effort. This report provides recommendations for…

This volume consisting of state of the art reviews, suggestions and guidelines for practitioners, and program descriptions deals with the current and potential applications of computers in the delivery of services for vocational rehabilitation (VR). Discussed first are current applications of computer technology in rehabilitative service delivery.…

During its third year of operation, the National Council on the Handicapped continued to develop priorities for the National Institute of Handicapped Research (NIHR) and worked to identify all research on disabilities and handicaps that is currently underway. In addition, the council's Committee on Services undertook a review and assessment of…

The members of the National Association of State Scholarship and Grant Programs (NASSGP) are surveyed annually to collect data on state- and U.S. territory-funded scholarship and grant programs to undergraduate and graduate students to attend public or private postsecondary institutions. The following are among the highlights reported in this…

These skill checks contain materials designed to help students and counselors determine whether students have the math, reading, and writing abilities needed to participate in various vocational education courses. Dealt with in the individual skill checks are the basic skills considered necessary for courses providing job training for the…

Statistical information on all levels of public and private education in the United States are presented in 6 chapters, 14 figures, and 196 tables. The first chapter covers all educational levels. Chapters 2 and 3 review elementary and secondary education and college and university education, respectively, while the remaining three chapters look…