When discussing NextGen concerns, common problems are faced in talking about any difference. These include the perception that pointing out differences is exclusionary; the misunderstanding that talking about the issues facing NextGen's means those issues are exclusive to that group; and the problem that people's interaction with individuals tends…

In this article, the author recounts her experience in 2005 as a library director at the Mount Laurel Library in New Jersey. She thought her people at the library were in fairly good shape in terms of the professional staff's understanding of the confidentiality rules governing their customer information. However, she was wrong. This was driven…

From the ascendance of the reference database and web sites offering endless opportunities for cyber-promotion to the crowds swarming through the doors to avail themselves of new computers, the Internet has transformed the way public libraries do business. That is not news. What is exciting, though, is how the Internet continues to change public…

When a challenge gets difficult, it's hard to believe that people challenge instructional materials because they care. It's even harder to remember that educators want the general public, legislators, taxpayers, and parents to care about education. Library media specialists and administrators have the same lens of stress that all adults have,…

Pennsylvania public libraries began receiving increased allotments of state aid in 2000. In the first two years of enhancement aid, total state aid received by Pennsylvania libraries more than doubled. This reversed the trend of little growth in the years preceding 2000. The enhancement aid program also redesigned certain categories of state aid…

Despite a number of savvy strategies, it was a tough year at the polls for libraries. Both building and operating referenda had the lowest passage rates this decade, with only 52% of capital referenda and 57% of operating referenda finding success. In fact, in the 18 years since Library Journal has been tracking these votes, 2005 had the lowest…

The most elemental identifier of a book is the international standard book number (ISBN). It allows publishers, booksellers, and libraries to label works in a consistent way and to distinguish not only among different titles but also among different versions of the same title, such as newer editions, various bindings, audio products, and…

Libraries need to weigh the benefits, usage, and cost-effectiveness of owning collections against seeking alternatives to deliver the information needed by customers. The University of Arizona Library investigated different approaches for meeting the research needs of East Asian Studies faculty and students under great pressure of physical space…

As academic libraries move toward the electronic frontier for their serial subscriptions, there are several issues to be considered. This paper intends to outline the advantages and disadvantages with respect to electronic and paper serials, address selection criteria, and describe our practice in coping with these issues at the Leddy Library of…

The school librarian focuses on process rather than product, which makes her a useful contributor to institutional change and improvement. She has three main roles: that of information specialist, developer of reading enthusiasts and manager of a resource centre. This article demonstrates ways in which these roles contribute to the enabling…

The national guidelines for school library media programs clearly establish that the goal of the school library media specialist is to provide an instructional program that helps students and faculty become efficient and effective users of information. Along with running the library at a technical level as the program administrator, the school…

Getting kids excited about the library isn't as difficult as media librarians think. All it takes is giving them some control. They'll be surprised at how quickly their attitudes change once they let them play a role in everything from programming and technology to book selection and design. It may take some getting used to, but listening to what…

This discussion of potential uses of mediation as a management and communication tool focuses on the library setting. The nature of conflict is considered, and the concept, basic principles, and applications of mediation as a form of conflict resolution are presented. The four steps in the mediation process are then described: (1) Introduction,…

A general criticism of the management by objectives approach is given, the relevant research is detailed, and the possibilities for management by objectives in the academic library are explored. (Author/PF)