This document traces Australian training and literacy policy developments from 1974 to 1998. The document begins with a brief discussion of the global political, educational, social, and economic trends that have affected Australia's training and literacy policies. Discussed next are major events of the four policy "epochs" in…

This curriculum package on workplace basics for supervisors is a product of the Workforce 2000 Partnership, which combined the resources of four educational partners and four industrial partners in Alabama, Georgia, and South Carolina to provide education and training in communication, computation, and critical thinking to employees in the…

This curriculum package on completing workplace forms is a product of the Workforce 2000 Partnership, which combined the resources of four educational partners and four industrial partners in Alabama, Georgia, and South Carolina to provide education and training in communication, computation, and critical thinking to employees in the apparel,…

Australia's first national strategy for vocational education and training (VET), "Towards a Skilled Australia," was formulated in 1994. Within the theme of improved accessibility, the strategy identifies the following groups as disadvantaged in VET: women, Aboriginal and Torres Strait Islander people, disabled people, people of a…

These two documents are part of the customer service training program provided to employees of a large metropolitan hospital. The first manual contains customer service training activities for the hospital's dietary aides, cashiers, patient service representatives, and parking attendants. The activities are organized in three sections as follows:…

This manual is a guide to an interactive training program designed to address key skills necessary in today's high performance workplace. The module is intended to meet the learning needs of production workers who may have limited basic skills or literacy. This module, which addresses conflict resolution, focuses on helping employees understand…

This instructor's manual for workplace trainers contains the materials required to conduct a course in basic workplace mathematics skills. The course consists of six lessons for workers and two lessons for supervisors that discuss the following: concepts taught in the six lessons; workers' progress in the individual lessons; and strategies for…

During colonial times, education in Africa was based on the European system of education, and the European languages remained the only languages taught in schools. These languages were often taught by poorly trained teachers who passed their errors on to students. Major policy revisions and modifications in language education, teacher training,…

The Labor Education Achievement Program (LEAP) exceeded its recruitment and enrollment goal for April 1990 to June 1991. The number of union workers receiving services was 697 in 59 classes at 20 sites. Recruitment success was made possible by the use of the communication networks of the Baltimore AFL-CIO Metropolitan Council of Unions and public…

Developed for the Labor Education Achievement Program (LEAP), this curriculum resource guide is designed to supplement instruction in the core skills needed by participants interested in training and advancing in various health care related positions. Definitions of key terms appear first. The guide includes four major sections. The first three…

Onsite workplace education was provided for employees of the Geriatric Authority of Holyoke (GAH), Massachusetts. Instructional programs in English as a Second Language, adult basic education, and General Educational Development (GED) preparation were offered. The union and supervisors assisted in a broad recruitment effort. Individualized…

Pima County Adult Education's Workplace Education Project provided workplace education classes at 8 worksites to 322 workers. The worksites included Hughes Aircraft Company; AiResearch Tucson Division; Burr-Brown Corporation; Westward Look Hotel; Tucson Medical Center; Radisson Suite Hotel; Manufacturing & Research, Inc.; and University of…

A workplace literacy project for the manufacturing industry in Chicago and Cook County, Illinois, developed this competency-based curriculum guide for basic skills instruction. The introduction outlines manufacturing trends that make certain basic skills critical for workers. The project's six-part model is outlined: initial contact, needs…

This document offers materials for a 16-hour course on reading and writing tasks performed by front-line hospital supervisors who have a high school education. The course was part of a workplace literacy project developed by Mercer County Community College (New Jersey) and its partners. The document begins with an explanation of the project, a…

This document is one of a series of student workbooks developed for workplace skill development courses or workshops by Mercer County Community College (New Jersey) and its partners. Designed to help chemical plant employees who are nonnative English speakers, the course covers basic English speaking and writing skills needed to communicate…