Librarians were concerned that transfer students' information literacy skills lagged those of their peers because transfers did not receive the library instruction that other students got in first-year classes. The investigators conducted semi-structured interviews with transfer students to answer two research questions: (1) How do transfer…

This mixed-method study explored teachers' perceptions of the Living Libraries (LL) professional development program. The study investigated the program's perceived effectiveness and impact on students' reading skills. Additionally, the researchers sought to understand how LL trained teachers perceived the program as aiding their reading…

The use of systematic review as a research method has become increasingly prevalent in the social and human sciences. However, the role of the librarian in delivering library and information skills (LIS) support in this area remains relatively undocumented, in contrast with the health sciences where systematic review support is often highly…

The study analyzes how chat reference providers refer patrons to subject specialists in 467 interactions from two years at a university library. Qualitative analysis showed variation in how referrals are presented: as an option versus a recommendation, putting follow-up in the hands of patrons versus librarians, and apologizing versus promoting…

Download rates of academic journals have joined citation counts as commonly used indicators of the value of journal subscriptions. While citations reflect worldwide influence, the value of a journal subscription to a single library is more reliably measured by the rate at which it is downloaded by local users. If reported download rates accurately…

What are ways to draw attention to the need for an annual library budget? How can school library leaders advocate for equitable library budgets across a school district? These are questions the library services team of three district librarians researched before taking the first steps toward making transformational change in the Beaverton School…

To guide school librarians in their work of inspiring future generations of explorers, AASL tasked a 2020 ALA Emerging Leaders team with developing a guide of activities, resources, and professional development based on the Explore Shared Foundation in the "National School Library Standards." As learners prepare for college, career, and…

The Future Voices in Public Services column is a forum for students in graduate library and information science programs to discuss key issues they see in academic library public services, to envision what they feel librarians in public service have to offer to academia, to relate their visions for the profession, or to describe research that is…

This article examines the relationship between the standardized service quality survey LibQUAL+ and the rise of audit culture. Recent scholarship examining assessment and accountability systems and the ideological principles driving their implementation in higher education raises concerns about the impact these systems have on teaching, learning,…

Association of College and Research Libraries' (ACRL's) "2016 Top Trends in Academic Libraries" noted a "shift to the incorporation and integration of more continuous, ongoing, flexible, and sustainable review of collections," and "an increasing need" to align collection development with "institutional research…

This study was borne out of concern about undergraduates' inability to use library and its resources effectively. The major focus of study was to ascertain how undergraduates in the Faculty of Education, University of Ibadan use the library and its resources in spite of the user education given to them. Survey research method was employed, and a…

After three years of collecting electronic resources of troubleshooting tickets in Springhare's LibAnswers at University of Houston Libraries, the author conducted an analysis of over 300 tickets. The type of problem was identified for each ticket and then categorized into a functional area using an existing categorization schema developed at…

Ryerson University has grown from a relatively small polytechnical institute to a large comprehensive university, with a focus on innovation. The Library has transformed itself over the last decade by closely aligning strategic planning with University planning; embracing the entrepreneurial culture in its physical expansion and collaborative…

The article written by three librarians who work in the Middle East, recount their experiences as library managers at academic institutions in Qatar, Afghanistan, and Iraq. While trying to provide services to the students and faculty of their academic institutions, they must also contend with security risks, such as kidnappings and bombings. They…

In 2016, Access Services staff attended a professional development course on process improvement offered at Kennesaw State University. Process improvement initiatives have been credited with devising more effective, streamlined practices by identifying and eliminating non-value-added work. The Head of Access Services adapted content from the…