Suzanne Sannwald is the school librarian at West Hills High School in the Grossmont Union High School District, in San Diego's East County region. While working for a couple of years in a corporate setting prior to her current position, Sannwald learned about everything from organizational development and leadership to marketing and customer…

The University of Central Missouri has experienced a 1,498% increase in students from India since 2012. These international students utilize interlibrary loan to request textbooks at a rate not evident in other student population groups. Their search for course textbooks impacted librarians, staff, and student workers at public desks and on chat…

This executive position paper (EPP) examines the gap in Delaware's public library services to senior citizens engaged in lifelong learning. Re-envisioning the public library as a center that provides support of lifelong learning for the whole individual and improving the quality of life for Kent County's seniors is one approach that may keep…

The University of Baltimore Library was recently renovated. Part of the design in the newly renovated space was having one single service point, that we call the Information Desk. This desk serves as the public facing portal for what was previously three public facing service points to services by three separate departments, Academic Success,…

The Bern Dibner Library of Science and Technology at NYU-Tandon School of Engineering adopted an assessment methodology that was central to the librarians' understanding of current environmental issues and their attempts to craft a better user experience. This method of gauging and analyzing occupancy revealed problem areas and was an invaluable…

This paper, which seeks to investigate ICT-related training and support programmes for information professionals, becomes essential due to multifarious tasks that require adequate ICT skills, knowledge and application in a dynamic context to function better. This paper adopted the quantitative research approach. The quantitative approach was…

Researchers in the Graduate and Undergraduate Services (GUS) department at the J. Willard Marriott Library at the University of Utah designed and created a collaborative service interaction space to alleviate symptoms of library anxiety. This plan led to several iterations of purchase and renovation proposals. After a lengthy design period, the…

Kelly Klober, the school librarian for Danville's (Arkansas) sole elementary school, provides school library services for the school's three hundred and twenty-five students. With the help and support of the learners, faculty and staff, and the community-at-large, together they have transformed the school library from a place that houses books…

One of the issues connected to the use of standards in independent schools is the varying approaches to an astonishing variety of school missions. Independent school administrators and teachers often see national standards to be the purview of the professionals they hire. As a result, teachers and department heads work to select standards that…

University libraries are going through a period of enormous transformation and have been for some time. This study considers ten years of both incremental and transformational change at the University of Limerick (UL) Library in Ireland. In the last decade library services, staffing, collections, and spaces underwent great changes, in line with…

Public libraries serve an important role in the U.S. workforce development system by offering a wide range of free career services and job-seeking activities for job seekers and the general public (U.S. Department of Labor, Employment and Training Administration, 2017). During the Great Recession, over 30 million people, roughly 10% of the total…

This article outlines a study assessing and comparing the rate of use of nonreference print and electronic book collections acquired during the same time period at one academic library. Rate of use was examined for both collections by discipline and method of acquisition. The author found that 74 percent of print titles acquired in 2008-2009 had…

Modern academic libraries tend to provide services beyond traditional lending, reference, and enquiry services. Many are converged with other professional or student-focussed services such as IT, student services, academic support, or such learning resources as multimedia or print services -- often co-located in space and management structure. At…

Library workflows are an area where repetitive stress can potentially reduce staff efficiency. Day to day activities that require a repetitive motion can bring about physical and psychological fatigue. For library managers, it is important to seek ways in which this type of repetitive stress can be alleviated while having the added benefit of…

Evidence-based library and information practice (EBLIP) was adapted from evidence-based medicine (EBM). In doing so, problems of EBM might affect EBLIP. One issue already known in medicine which may eventually reach the field of library and information sciences (LIS) is the phenomenon of "evidence reversal". An evidence reversal (ER)…