Acting as a reviewer is considered a substantial part of the role-bundle of the academic profession (quality assurance (QA) and quality enhancement (QE) role). Research literature about peer review, for example, for journals and grants, shows that acting as a peer reviewer adds to an academic's reputation. However, little is known about academics'…

Both innovation and quality assurance are prominent concerns in higher education institutions but research is ambiguous with respect to the relationship between quality assurance and innovation. Specifically, it is unclear whether quality assurance supports innovation or, conversely, acts as a hindrance. As a relatively new innovation, massive…

The pervasive nature of online learning worldwide necessitates the creation, administration, and improvement of quality assurance mechanisms for higher education institutions. This article delineates a number of principles regarding features of high quality online learning systems and principles related to assessment of student learning, teacher…

This report presents key findings from the first three years of the Quality Support Program (QSP). The QSP is an initiative involving the delivery by Australian Children's Education and Care Quality Authority (ACECQA) of free tailored professional development and support to approved providers and service leaders of eligible services across New…

The Moroccan higher education has undergone several attempts of reform. the latest being the adoption of a framework law based on the 2015-2030 strategic vision of the Higher Education Council in which evaluation is placed at the center of the reform. Thus, competition and competitiveness in the field of higher education at the national and…

Purpose: The purpose of this study is to examine quality assurance for archives and records management (ARM) education in an open distance e-learning (ODeL) environment in Eswatini with a view to conceptualise a framework for quality assurance in the development and implementation of an ARM programme in the context of ODeL.…

Online programs are growing in number, and their success and sustainability are dependent on the quality of the courses they offer. Online program administrators need to ensure the quality of individual courses and the program as a whole. While several course quality rubrics and evaluation instruments are available, administrators need to select…

The renewed interest in Lipsky's street level bureaucracy (SLBy) in a wide array of public sectors brings higher education research's reticent stance on the bottom-up implementation approach to the limelight. This article explores the impact of front line actors' implementation on the Bologna-inspired quality assurance reforms in Tunisia from the…

This paper identifies the narrow interpretation of the constructive alignment model (Biggs, 1996), which has permeated higher education programs internationally, as a key source for this continuing disconnect between higher education and the needs of employers, students and society. Furthermore, a systematic framework extending the traditional…

The study investigated the level of students' participation in quality assurance management and tertiary institutions effectiveness in Nigeria. Four null hypotheses were formulated to guide the study. The design adopted was correlational research design. The population was made up of 423 2018/2019 session students' union officials. A sample of 160…

Purpose: Providing quality service is the goal of many service providers and higher education institutions are not exceptional. However, service failure may occur from time to time which may eventually lead to customer dissatisfaction with the service rendered. The purpose of this paper is to examine service failure incidents in higher education.…

Traditional institutions are now up against fresh competition from virtual universities as the world gets more digital. Higher education is now more widely available thanks to these online universities that provide online courses and degrees. In this paper, I will give an overview of the virtual university scene, look at the development of online…

The emergence of fully online, hybrid and blended forms of higher education has led governments, quality assurance agencies and higher education institutions (HEIs) across the OECD to reflect on how to ensure that digital education provides learners with opportunities to reach learning and employment outcomes similar to those achieved through…

The quality of graduate teachers is a significant concern for teacher educators, policymakers and the public. Initiatives regarding the quality assurance of initial teacher education (ITE) programs require critical examination to ensure that ITE programs develop proficient graduate teachers to meet the demands of modern classrooms. In this paper,…

Purpose: A transition toward sustainable development requires engagement of university students in transformative learning. Therefore, quality frameworks and processes should support deep approaches to sustainable development in higher education. Research and initiatives that connect sustainable development, higher education and quality assurance…