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White, Marilyn Domas – 1987
This paper develops two models of the reference interview: (1) the Need-Oriented Model, which emphasizes identifying the client's information needs and allows for a broad-ranging diagnostic interview; and (2) the Question-Oriented Model, which is constrained by the client's initial question and focuses on refining that specific question,…
Descriptors: Environmental Influences, Library Services, Models, Questioning Techniques
Library of Congress, Washington, DC. National Library Service for the Blind and Physically Handicapped. – 1982
This publication contains guidelines for the formation of consumer advisory committees to aid in the improvement of library services to blind and physically handicapped individuals. The purpose, justification, and composition of such committees are reviewed, as well as the tasks of organizing the committee's first meeting and providing…
Descriptors: Advisory Committees, Guidelines, Library Services, Meetings
Peer reviewed Peer reviewed
Beckman, Margaret; Brown, Nancy Ann – Special Libraries, 1975
Using a new type of management called consultative, with data available from library-wide automated systems providing the basis for use and user surveys and analysis, each professional librarian participates in the decision-making and problem-solving functions within the library organization at the University of Guelph, Ontario Library. (Author/PF)
Descriptors: College Libraries, Consultants, Librarians, Library Planning
Peer reviewed Peer reviewed
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Vestes, 1974
Intellectual, administrative, and financial problems are apparent for libraries in schools with interdisciplinary studies. Cooperation is needed for the most effective acquisition and organization of materials. (Author/PG)
Descriptors: College Libraries, Higher Education, Interdisciplinary Approach, International Education
Peer reviewed Peer reviewed
Beede, Benjamin; Sadow, Sandra – RQ, 1973
Librarians at Rutgers Law Library developed new programs of assistance to students which included: individualized instruction; inclusion of library information materials in registration packets; tours, workshops for introductory classes, printed guides; one-time classes on various subjects; and a newsletter. (LS)
Descriptors: Law Libraries, Library Instruction, Library Services, Library Skills
Harvey, John – Learning Today, 1974
Describes the modern library situation on Bombay, India.
Descriptors: College Libraries, Library Facilities, Library Services, Public Libraries
Shirk, John C. – 1976
Community education gives public librarians the opportunity to become engaged in a cooperative project which could lead to expanded services. The movement, started in 1936, has expanded throughout the United States. Community education programs attempt to foster community participation, develop interaction between schools and the community,…
Descriptors: Community Education, Library Role, Library Services, Outreach Programs
Oregon Library Association, Salem. – 1977
Guidelines for public libraries establishing library services to residents of local correctional facilities outline recommended services, policy, materials, and staffing. Suggestions for implementation of services, readings, a sample policy statement, and a sample periodical list are included. (MBR)
Descriptors: Correctional Institutions, Guidelines, Library Materials, Library Planning
Donohue, Joseph C. – Library Journal, 1975
Describes and evaluates a public library information and referral service. (PF)
Descriptors: Community Information Services, Information Centers, Library Services, Public Libraries
Peer reviewed Peer reviewed
Parker, J. Stephen – Journal of Librarianship, 1974
The main functional areas of international librarianship are identified, together with characteristics of activity in the field, as a first step towards their possible application in a model of international librarianship. (Author/PF)
Descriptors: Information Dissemination, Information Services, International Organizations, International Programs
Neville, Sandra H.; Clark, Alice S. – Educational Technology, 1975
A look at how university libraries require complex retrieval systems which require financial support. (HB)
Descriptors: College Libraries, Educational Change, Educational Needs, Financial Support
Peer reviewed Peer reviewed
Rugh, Archie G. – RQ, 1975
Defines the terms necessary to developing a theory of library reference work. (PF)
Descriptors: Bibliographies, Books, Information Sources, Information Systems
Peer reviewed Peer reviewed
Holler, Frederick – RQ, 1975
Defines the elements of the process of information retrieval. (PF)
Descriptors: College Libraries, Information Retrieval, Information Theory, Information Utilization
Peer reviewed Peer reviewed
Rouse, William B. – Journal of the American Society for Information Science, 1975
Queueing theory is used to model processes as either waiting or balking processes. The optimal allocation of resources to these processes is defined as that which maximizes the expected value of the decision-maker's utility function. (Author)
Descriptors: Decision Making, Library Expenditures, Library Planning, Library Services
Peer reviewed Peer reviewed
Reddy, I. – International Library Review, 1975
Describes a regional library program to increase library service to children. (PF)
Descriptors: Bookmobiles, Children, Library Cooperation, Library Services
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