This dissertation examines the adoption and implementation mechanism of the national e-Governance plan in the regional state of West Bengal in India. The questions that this dissertation seek to illuminate are (i) the various potentials and challenges in integrating the ordinary citizens in the implementation of the national e-Governance plan in…

This qualitative study looks at the leadership perceptions and practices of career professionals in the public sector across three countries of sub-Saharan Africa (Ethiopia, Ghana and Madagascar). All participants were alumni of the Humphrey Fellowship program, a year-long mid-career fellowship in the United States for professional development and…

This article presents a model of collaboration between a state child welfare licensing division and a public university to develop and administer online examinations for persons seeking licensure as administrators of residential child care facilities or child placing agencies. The exams assess knowledge of state standards and various practice…

As public services in Northern Ireland begin to implement the far-reaching changes required by the Review of Public Administration, the likely consequences for social work services, including children's services, are considered. As no change occurs in a vacuum, this paper sets the Review of Public Administration in the context of other significant…

The SOTL project was based on the goal of developing learning tools that would help students think and act outside the narrow circles of relatives and friends and develop the potential for broader associations through participating in nonprofit organizations and philanthropy. This was done by having students work in groups to invent a charitable…

Jordanian policymakers rely on trained supervisors to lead organizational change in public administration. The impact of training, however, remains weak unless trainees apply what they have learned (training transfer). In order to assess training transfer, the present study validates a Classic Arabic version of the Learning Transfer System…

Background: Recent studies in the development of professionalism suggest that western society witnesses a transformation of professional practices in human services that deeply affects how professionals experience their work. This paper describes key aspects of this development and presents an account of how it can be explained. Method: The paper…

Purpose: The purpose of this paper is to analyze critically the most important methods that are used in the evaluation of human resource development (HRD). Design/methodology/approach: The approach is to ask two questions: What are the methods available to define the impact of HRD in the economy? How can we evaluate the evaluations that have been…

The Chief Information Officer (CIO) at the U.S. Department of Education (the Department) has primary responsibility to ensure that Information Technology (IT) is acquired and information resources are managed in a manner consistent with statutory, regulatory, and Departmental requirements and priorities. This Department Information Resources…

In this era of rapidly advancing technologies, many governments around the globe are spending a great amount of money on these technologies, in order to increase their work performance. Therefore, the Jordanian government decided to implement IT in its public organizations. However, the picture is unclear about users' attitudes toward this…

In search of methods that improve the efficiency of teaching and training in organizations, several authors point out that mass customization (MC) is a principle that covers individual needs of knowledge and skills and, at the same time limits the development costs of customized training to those of mass training. MC is proven and established in…

Provides a status report on the accomplishments of 16 Certified Public Manager (CPM) certification programs. Describes the growth and development of the program and argues that the interests of the public management community might be served if CPM and Master of Public Administration programs were to cooperate more aggressively. (Author/JOW)

It is imperative that school administrators understand the rights of parents and students as guaranteed by the Family Educational Rights and Privacy Act (FERPA). School personnel should know the rights of parents and students regarding access to education records and understand the restrictions of disclosure. Educational leaders must balance the…

Using teaching cases in professional education programs has gained increased attention in the past several decades. While the use of teaching cases has been an important part of social work education, the majority of current casebooks focus on micro or direct practice issues and settings. Over the past forty years only four major casebooks have…