A description of Miami Public Library's work with Cuban refugees. (JB)

The results and analysis of a survey of approximately six hundred Mexican-Americans in East Los Angeles and Sacramento, conducted to determine the attitudes of various age groups toward libraries, the attitudes and practices of librarians, and the opportunities to provide more effective library service to the Mexican-American people. (JB)

A new library, specifically designed for the Spanish-speaking community, was created for Oakland Public Library's Latin American project. (JB)

Do's and don'ts for reference librarians trying to fulfill the information needs of the library user. (5 references) (NH)

The behavior problems arising from an open library" policy at an elementary school are explored via an exchange of letters between the librarian and a psychologist. (NH)

A look at possible ways to develop and organize a library resources center. (AK)

Young adult services in public libraries are being threatened with extinction, while the Crisis Intervention Center which provides counseling as well as information services is emerging. Perhaps librarians can learn new ways to serve the young adult from these new Crisis Intervention Centers. (8 references) (Author/NH)

The strengthening of a link between public and school libraries is at the heart of the program in West Sussex. (Author)

The first proposals for serious research at Lancaster were made some six years ago: the intention was to investigate the real needs of the library users and the best ways of meeting these needs. This article summarizes past, present and possible future activities in this field. (Author/NH)

The role of the humanities, as it relates to library science, is examined. Librarians are encouraged to utilize automation to free them for their central position in the information transfer process. (MF)

Outlines for the librarian ways which the resources of the public library can be put to good use in literacy programmes. (MF)

Microfiche storage and computer-assistance to produce multilingual indexes at the United Nations Headquarters Library are described. (Author/NH)

The newly independent countries of Africa are about to make a significant contribution to international library development. The route suggested by Unesco is the planning of the totality of library services within the context of national development. (8 references) (Author/MM)

The purpose of this article is to report findings from the research literature about adult literacy and adult reading materials for adults with limited reading experience, to define the dimensions of the problem, and to identify new concepts and trends in library programs in this area of adult service. (61 references) (Author/NH)