An evaluation of the reference referral program at the University of California Library at Santa Barbara was conducted by a committee of the Librarians Association of the University (LAVC). This committee designed a referral form, a plan for its use, and a methodology for evaluating the program. Conclusions are complex and raise more questions…

Today's library users prefer a less formal relationship with the reference librarian. Library schools are responding to this trend by offering courses in communications strategy. Library researchers recommend sensitivity training for librarians. (JAB)

The purpose of this study is to review communication theory models and some of the literature from philosophy and linguistics in an attempt to supply a rational explanation for the generality of opening reference questions. (Author)

When a small agriculture research library initiated computer-based retrospective literature searches, there was a significant increase in the library's interlibrary loan activity. Results of a study to determine the extent to which interlibrary loan activity was affected by the implementation of this service are reported. (JPF)

The computer-based reference process includes the user pre-search form, appointments, search strategy negotiation, on-line sampling and on-line search session. The role of the search analyst, his personality and communication skills are discussed in relation to the success or failure of a computer search. (JAB)

If librarians from all areas of reference and information service understood their own roles better, then they might feel more capable of fruitful interchange transcending common institutional boundaries. (Author)

The history and development of the libraries in the academies of sciences are described. The focus is on the role of the network of these libraries in (1) the centralized acquisition and cataloging of scientific publications and (2) scientific bibliographic activities. (Author/JAB)

Believes librarians should cut themselves loose from the goals of school and set up alternative learning networks. (Editor)

Biomedical libraries are discussed as a distinct and specialized group of special libraries and their unique services and user interactions are described. The move toward professional standards, as evidenced by the Medical Library Association's new certification program, and the current state of development for a new section of IFLA established…

Describes a survey to assess the present status of libraries in primary, intermediate, high, and tribal schools. The information gathered through interviews, personal observation, and informal contact with students, is analyzed and evaluated; conclusions and recommendations are included. (VT)

This essay offers a step-by-step tool which librarians can use with appropriate data to determine the success of a branch library in reaching the potential user, or for indicating population needs not being satisfied. (Author/KP)

A total library service is discussed, with emphasis on the learning of skills through the use of "stations" and "games," stimulating the gifted and talented, and involving the very young. (Author)

Modern physical facilities and an enthusiastic library faculty that provide dedicated service to students and faculty are the picture of community college libraries in the mid-1970's. (Author/AP)

Twenty-five sets of "indirect" and "faculty information" questions were asked at two university library reference centers, one staffed by nonprofessionals and the other by professionals. The purpose was to determine relative success of professional and nonprofessional reference staff in (1) probing beyond "indirect" questions and (2) detecting and…

This essay lists elements of a public service microcomputer project--needs, clientele or population, skill level, type of service, type of equipment, site or location--and identifies a number of options under each heading. Examples illustrating how librarians can use the model in planning a service are noted. (EJS)