The workshop concentrated on Hawaii, the first State to establish an ombudsman office. This paper discusses the selection of ombudsmen, the relationship of the Hawaiian Ombudsman Office to other agencies of appeal available to the people of Hawaii, the steps to be taken in setting up an office, and relationships with complementary grievance…

The authors discuss the trend emerging from organizational research which shows in part that administrators are more effective as they are perceived to be considerate of their subordinates. Based on field observations and on the contention that (in an era of increasing collective behavior on the part of teachers) hostility might take the form of…

Descriptions of characteristics of entering freshmen are useful in identifying an important segment of the university population and in detecting changing trends and attitudes that could significantly affect the functions of the university. In a survey of freshmen at SUNY/Buffalo, results indicated that: entering freshmen are extremely optimistic…

The chairman of the College Senate along with representatives from the administrative staff, the local council, and the student body developed this evaluation instrument to sample the attitudes, opinions and beliefs of the faculty, staff, and student body regarding the performance of the college's president. The evaluation criteria included: (1)…

Reports results of a survey of specialized administrators of public libraries which examined administrator characteristics, including positions held, professional self-identification (librarian or other), educational background, civic and professional activities, career patterns and job satisfaction. The need to examine further the disparities…

Eighteen categories of personal characteristics of Australian university vice-chancellors in three different eras (nineteenth century, early twentieth century, and postwar) are examined and the questions the profile raises about the shape and direction of the higher education system are discussed. (MSE)

A discussion of the college presidency's future looks at such factors as the internal and external institutional environment, university-industry relationships, quality and standards, liberal arts and general education, and special leadership needs. (MSE)

Ordinary nonwork activities like fundraising, coaching, and community advocacy can serve as sources of learning for managers in such areas as interpersonal skills, handling multiple tasks, using relevant background information, and leadership practice. Private life encourages leadership development by offering managers experience developing their…

Over the last 25 years, the field of school administration has experienced turmoil as it has struggled to grow out of its adolescence. A good deal of energy has been invested in coming to grips with the question of what ideas should shape school administration. This paper chronicles the role of one of the most significant reshaping initiatives to…

A study of deans' characteristics looks at demographic variables, career paths and aspirations, hours spent in various activities, difficulties in making decisions and working with groups and individuals, perceived satisfaction with their positions, and how they rate the importance of their many roles and functions. (Author/MSE)

Discusses radically transformed library organizations and the characteristics of the library leaders who will create them. The development of posthierarchical libraries, reasons for reeingineering traditional libraries, characteristics and roles of posthierarchical library leaders, critical leadership strategies, and impediments to transforming…

Analysis of national data on college administrator salaries by gender, minority/nonminority status, years of service, and institution type found that wage gaps related to gender and minority status persisted in 1991-92 but that interaction of length of service with other study variables explained a significant amount of this gap. (MSE)

Examines the impact of innovations associated with the Education Reform Act (England) on the management of school change in primary schools. Documents growing tensions between collegial and top-down managerial styles based on quantitative data. Discusses ways to reconcile the emphasis on cooperative working within the context of increased…

Notes that relationships between parents, administrators, and teachers are essential to quality early childhood education. Examines the role of good communication skills in building positive home-school relationships. Discusses the importance of developing effective listening skills in order to understand parents' needs and concerns, and how the…

Nearly 30 years after the official end of de jure segregation, Alabama is struggling to level educational opportunities for both black and white citizens. Critics say this goal will be difficult to reach unless the state hires and retains more black faculty. Only recently, because of a court decree, are state black institutions getting equal…