During the second half of the 20th century, the U.S. economy experienced unprecedented levels of growth and expansion. Most notably, the United States shifted from an industrial, goods-producing economy to one dominated by service industries and, more recently, by the emerging knowledge-based field of information technology. The increase of these…

Intended for public comment and discussion, this document is the second volume of papers in which the Information Infrastructure Task Force has attempted to articulate in clear terms, with sufficient detail, how improvements in the National Information Infrastructure (NII) can help meet other social goals. These are not plans to be enacted, but…

Designed for managers and workers in virtual organizations as well as adult and continuing educators in higher education, associations, and private sector, this book outlines a customer-driven performance management system and explains its use as a development tool. The characteristics of virtual organizations are described, and the rationale for…

This guide provides information to persons interested in establishing a work-at-home program, specifically those in clerical or support staff positions who use modern automated office equipment. The text is divided into two sections. The Home Worker section provides a summary of the At Home in the Office Project, personality characteristics…

Using data of an 18-country employer survey and facts of company case studies of the EMERGENCE project, a project illustrated diffusion of eWork in 3 these Central European countries: Czech Republic, Hungary, Poland. Mainstream views of the transforming economies and various practices of generic business services were studied. Establishments…

Technological and demographic changes affect the nation's employment landscape. The most consistent trend of the century has been the shrinking workweek. By the year 2000, many workers will spend only 32 hours per week at work. Other workplace changes will continue the quest for more work satisfaction: technical trends (flextime/telecommuting);…

Workspaces are sites of contention over what is knowledge and who can say so; work-related education has never been a neutral arbiter. In a context in which workspaces routinely bring together physical place and cyber place in communication networks, traditional struggles over knowledge and knowing are affected by communications technologies (CT)…

Electronic work (E-work) in Ireland was examined through a comparison of survey results from 301 Irish companies with 50 or more employees with averages for the 18 European countries, including 62 in the knowledge sector, and a subsequent survey of 100 smaller companies. Findings from other Irish surveys examining e-work were also considered.…

The EMERGENCE project reviewed literature on eWork characterization, extent, and distribution and dynamics of its development in 15 European Union (EU) countries and 3 newly associated states (NAS). It identified 12 factors that influenced international diffusion of eWork. Employer survey results showed individual forms of eWork were outweighed in…

This document examines employment and social policy in the European Union in 1999-2001. The document begins with an interview with Anna Diamantopoulou, the European Union's commissioner for employment and social affairs and the paper "Balancing Jobs, Cohesion, and Productivity" by Odile Quintin, the European Union's director-general for…

Through a set of five detailed case studies of individuals representing the new conditions of un/employment, a research project generated new information and knowledge about effective communication skills, often referred to as generic and transferable, for people engaged in so-called new ways of working. These three research questions were…

Inexpensive telecommunications, the spread of computing, and globalization are creating major change in the location of work within and between countries. Because no tools have yet been developed to investigate the new spatial employment patterns, a cluster analysis involving more than 50 variables and 206 countries was performed to group…

Part of the EMERGENCE project to measure and map employment relocation in a global economy in the new communications environment, this report on eWork in southern Europe (SE) combines results of a European employer survey, case studies, and data from other sources. Chapter 1 analyzes national and sector dimensions. Chapter 2 studies eWork practice…

A study analyzed and synthesized results of 62 company case studies in 18 European countries. Focus was "eWork," information-processing work carried out at a distance with extensive use of computer systems and telecommunication links. Each case study was based on several qualitative interviews with company respondents. Case studies…

Unlike many recent immigrants who entered Canada as highly trained professionals in their countries of origin, most of Canada's immigrant garment workers are working-class women with little education. The Apparel Textile Action Committee (ATAC) and Homeworker's Association (HWA) are among the bodies that were established to assist immigrant…