A package style of treatment, in which a number of behavior modification procedures were administered simultaneously, resulted in significantly reducing the aggression of a 24-year-old severely retarded institutionalized woman. The package included a token system, timeout, and a restitutional overcorrection procedure. (CL)

Discusses the marketing value and strategic necessity of planned and promoted customer education. The article examines customer training by the manufacturer as a definite trend in the microcomputer industry. Elements of a good customer training program are described along with suggestions for starting such a program. (CT)

A consumer-related social skills training program using card games, modeling, feedback, contingent reinforcement, and behavior rehearsal was effective in improving the interpersonal skills of four hearing impaired adolescents. Skills included responding to small talk, asking questions, criticizing a product or service, and responding to suggestive…

The Higher Education Management Institute model for leadership development was used to initiate a management development project for college administrators. A program of seminars and other experiences explored organizational climate, leadership, and communication skills. Information useful in organizing such a program is reviewed. (DF)

Illustrates approaches to what training can and should do for the development process of a country, including alternative styles of training, needs analysis, planning and design models, evaluation, and passive versus active learning. (SK)

An inattentive and neglectful parent was taught to provide positive verbal and physical attention toward her four-year-old via a "bug-in-the-ear" microphone device while the parent interacted with her child. After use of the device was discontinued, the parent continued to use the newly trained skills at rates higher than during baseline.…

Assessed the usefulness of a microtraining package for developing empathic communication skills of peer counselors (N=16) in a therapeutic community of forensic psychiatric patients. Patients were assigned to the skills (empathy training) group, or the attention group, where they viewed counseling films. The skills group gained greater counseling…

Four reading disabled children were given eight sessions of ocular motor training with reinforcement and eight sessions without reinforcement. Two reading disabled control Ss were treated similarly but received no ocular motor training. Results demonstrated that reinforcement can improve ocular motor skills, which in turn elevates reading…

The study investigated the efficacy of a package of cognitive self-control procedures for ameliorating the attentional deficits of 12-year-old learning disabled children. Performance on measures of reading, attention, an inhibitory control was improved as a function of the cognitive self-instructional training. The improvement continued to sustain…

A multiple baseline-across behaviors design was employed to assess the efficacy of a self-control procedure in eliminating three stereotypic behaviors of a 15-year-old behaviorally disordered, deaf, institutionalized student. The self-control procedure eliminated two of the three target behaviors and significantly reduced the rate of the third.…

Used Carkhuff's Indices of Communication and Discrimination to assess the level of communication and discrimination skills at various stages of communications training (N=25). Results indicated the training program was effective. Members of the treatment group were preferred to the control group in brief interactions. (JAC)

Tells how actors can be taught stage dialects. Covers pre-rehearsal procedures, auditions, initial dialect sessions, and rehearsal procedures. Includes a bibliography of standard texts and recorded materials. (PD)

Compared the effectiveness of a stress-reduction training program, support group counseling, and no treatment, in reducing stress in 18 women. Results were inconsistent, although stress-reduction training was more effective for some individuals. Simply acknowledging stress and being committed to change may have been sufficient for others. (JAC)

An explanation of the way learning materials are developed at the American College is offered as a model for trainers developing their own materials. Personnel functions, the development of the construct lesson plan, and a videotape project are discussed. Suggestions for the individual trainer are offered. (EC)

This book offers a theoretical justification for online writing instruction (OWI) and a fully developed approach to training educators for such instruction--whether in networked classrooms, distance learning, e-mail- or Internet-based conferences, or online tutoring. The book includes concrete examples of asynchronous (non-real-time) and…