This article describes the use of chat widgets on library websites and how it affects daily work and organizational culture. The use of chat widgets can be as simple or confusing as the website itself, but it helps to make choices that fit the web design and the organizational culture. Too often change is driven from outside, which can make…

Gardening in the American Southwest (SW) is an extreme sport. Not only are gardeners challenged by geographic extremes from tropical deserts to subalpine locales, they must also deal with a wide range of climates. Winter in the mountains and higher regions means heavy snows, frozen soils, and temperatures that can dip below zero. In contrast,…

Institutional archives have always provided a sense of history and unity for most universities. This is especially emphasized for the Kansas State University at Salina photographic collection. The school has gone through four different name changes in the last fifty years and the library has amassed an overwhelming assortment of photographs…

Revitalization is what Morningside College had in mind in 2006, when it lifted a ban against eating in the library. That is when its library cafe, which opened a year earlier, began offering sandwiches and soups that could be carried into study areas and computer labs. Morningside has joined those that are casting aside their libraries' stuffy…

According to the preface, "in light of the growing multicultural population in the United States, twenty-first-century library services will require culturally competent librarians." For years AASL has been addressing cultural issues in its official journal, "Knowledge Quest". This collection brings together articles that touch…

In the new AASL "Standards for the 21st-Century Learner," the very first Common Belief is "Reading is a window to the world." School library media specialists have always developed collections of materials (both print and non-print) to hook students in and keep them engaged in reading. They continually promote their collections to both students…

While teacher-librarians embrace the concept of equitable access when they select "multicultural" materials to include in their collections, plan special programs, and teach lessons on a variety of topics, what do they do to make equitable access a part of their online catalogs? Have they achieved (or nearly achieved) a consistent level of…

School librarians serving diverse learning communities, such as the Chicago Public Schools, have always been aware of the need to seek out multicultural books as "mirrors [that] let readers see reflections of their own lives; windows [that] let them see others' lives." But until a colleague sent this author the document "10 Quick…

Distance education or e-Learning, a non-traditional education model making use of information technology, has developed rapidly in the 21st century. Pedagogical tools such as online courses and videoconferencing initiatives have been widely used to deliver education to students at any time, and in any geographical location. The advantage of…

The Future Voices in Public Services column is a forum for students in graduate library and information science programs to discuss key issues they see in academic library public services, to envision what they feel librarians in public service have to offer to academia, to tell us of their visions for the profession, or to tell us of research…

The social work library at USC provides a case study of an academic library's transition to an information center service model. Analysis of the collection, user community, Web 2.0 applications, and Web usage data demonstrates how the changes facilitated library services and information literacy instruction. (Contains 6 tables and 3 figures.)

Many schools are experiencing substantial growth in the Hispanic student population. These students need books written in Spanish and in English as well as bilingual books. The focus of this article is analyzing the content of the books in the collection, whether in English or Spanish. Standards discuss that the diverse needs, multicultural…

Using a combination of marketing, Web 2.0 tools, videoconferencing, face-to-face instruction and site visits, a library presence including systematic information literacy instruction is embedded into multiple programs at sixteen sites in a growing college of education with nearly 6000 students and over 115 full-time faculty members. As the needs…

A major challenge facing academic libraries is the need for reference librarians to become knowledge experts in their assigned subject areas. The subject-specialist approach increases the effectiveness of collection development, classroom instruction, and faculty liaison interactions. Simultaneously, this approach creates the need for continuous…

There is a general perception that as librarians, we know what constitutes and defines a rare book, that our heritage book collections are well-documented and their future survival is planned for and secure. This discussion paper asks whether our definitions of heritage material might be too narrow and whether they reflect the reality across all…