Discusses a user satisfaction survey distributed to patrons of the M.M. Bennett Library at St. Petersburg College (Florida). Reports that satisfaction with reference assistance has varied, although there has been an improvement in the rating of library instructions since this question was first posed in 1999. Suggests that paper surveys are easier…

Identifies the questions librarians should ask before adopting local online, and compares the advantages and disadvantages of CD-ROM and site database systems. User reactions to local online are discussed and the impact of such systems on reference services and the reference librarian's job content are examined. (CLB)

Describes current developments in microcomputer technology, including CD-ROM, the 80386 microprocessor, and the graphic user interface. It is argued that, as the information handling capacity of microcomputers increases, the microcomputer industry will increasingly market information to end users, and the library will be challenged to provide the…

Colleges and universities have devised a number of strategies to raise money for computers, including borrowing, courting foundations, reallocating funds from such things as financial aid and libraries, and general fund raising. Knowing the appropriate amount to spend on technology is difficult. (MSE)

Describes the Scoville Learning Center at Adirondack Community College (Queensbury, New York). Discusses the layout and functions of the building's three floors and learning-resources services, including staff, library instruction seminars, the online catalog, outreach, equipment, computer labs, and future plans. (AEF)

Discusses the state of library automation and the benefits and dilemmas of available operating systems. Presents an overview of six vendors selling online library systems (Ameritech, Endeavor, Data Research Associates, Sirsi, Innovative Interfaces, and Ex Libris). Provides sales figures based on the "Library Journal" articles published during the…

Explains how a new systems administrator can make good first impressions, become familiar with the library, and take charge. Describes ways of working effectively with equipment and human resources, and outlines types of library staff personalities the systems librarian may encounter. Discusses organizing the data gathered into action plans. (AEF)

Discusses results of a survey of factors influencing database use in public libraries. Highlights the importance of content; ease of use; and importance of instruction. Tabulates importance indications for number and location of workstations, library hours, availability of remote login, usefulness and quality of content, lack of other databases,…

A library-furnishings consultant explains important factors to keep in mind when selecting furnishings: demographics; dimensions and budgets; how the interior should look (standard versus customized furnishings and best materials); and electrical considerations (wire management and safe electrical connections). (AEF)

The kit and flyer examine library photocopy operations, including services, personnel, equipment, and financial management practices by member institutions of the Association of Research Libraries (ARL). To find out about these operations, ARL surveyed its 112 members, and received 93 replies. Forty-nine academic libraries (58%) described their…

The bibliography lists approximately 120 references (1978-83) on academic library services for disabled students. The bibliography was developed from a literature search of five indexes: "Library Literature," ERIC, "Dissertation Abstracts," LISA, and CIJE. Entries are arranged alphabetically by author and include title, source, date, page…

A librarian describes library services available for physically impaired students at Northern Illinois University in DeKalb. Following background information on the university's commitment to disabled students, a discussion is presented on the effects of federal legislation on changes in library facilities; collections; and services for disabled…

This study focuses on the prevention and basic treatment of recurring mold growth in tropical climates where library-wide environmental control is not always possible. The introduction discusses major climatic groups; the effects of climate on specific materials found in library resources; and the range of options for modifying the environment.…

Prepared for users of OCLC terminals at the Michigan State University library, this manual provides a brief description of the contents of the OCLC database, instructions for constructing search requests in OCLC, guidelines for interpreting OCLC search results, a key to "reading" the OCLC screen, an overview of typical terminal responses…

A comprehensive questionnaire was sent to 49 African national archival agencies in April 1982 to survey the needs of African Member States for assistance in the development of archives. This study is based on the 27 (55%) questionnaires that were returned. The participating agencies were grouped into three categories: agencies located in…