When the Johnson County Library (JoCo Library), a midsize suburban public library in Kansas City, Kansas, completely rebuilt its 2,000-plus-page website--one that had remained relatively stable for almost 5 years--the reaction from patrons and staff members was overwhelmingly positive. The web development team at the JoCo Library realized that the…

The United States no longer has a workforce dependent on operating machinery and performing repetitive tasks. Educators are therefore challenged to change the way students learn and to provide a workforce that is innovative and that has the ability to design new jobs. To do this, students must learn to be problem solvers, to create products that…

Ongoing theft from library patrons may be the work of a determined thief, one who will not be deterred by the crimeproofing techniques that often stop less committed criminals. This type of theft can be deterred when the library staff makes their patrons aware that successful deterrence depends on them not abandoning their valuables. Other staff…

Librarians expend considerable resources to develop services and implement new products catering their users' changing needs. Such efforts begs for the involvement of library users in the development and/or beta process. The authors, both academic librarians, realized that much of their online services were underused, so they devised a plan to…

Librarians use online mapping services such as Google Maps, MapQuest, Yahoo Maps, and others to check traffic conditions, find local businesses, and provide directions. However, few libraries are using one of Google Maps most outstanding applications, My Maps, for the creation of enhanced and interactive multimedia maps. My Maps is a simple and…

Microsoft and Google have very different business models. Microsoft believes that if they build it, people will come--and buy their products. Google's approach is different: if they build it, people will integrate it into their lives. People use Microsoft's product on Microsoft's terms, but people use Google products on "their" terms. In this…

To better understand the information needs of young university researchers, an observational study was performed at three universities in Stockholm, Sweden. The observations revealed that most of the researchers used Google for everything, that they were confident that they could manage on their own, and that they relied heavily on immediate…

Electronic communication technologies continue to change the landscape of reference services. For many users, virtual communication is the preferred means of conversing. Synchronous virtual reference, similar to other synchronous means of communication, is an important method for reaching students and for providing teaching and learning…

At the beginning of each school year, the Languages and Humanities Division at Chandler-Gilbert Community College (CGCC) meets to discuss first-year composition matters. Faculty leave the workshop renewed by the collaboration and buoyed by the promise and potential of a new semester. Yet, when classes actually begin, faculty may find that they are…

The society relies on institutions of higher education to produce a literate workforce; one that is able to function in a dynamic, technological, information-overload environment. In support of this new thrust, most universities have incorporated the use of new media and ICTs in the teaching learning process resulting in a multi-modal approach…

This paper reports the results of a case study evaluation of an embedded librarian project at a large, land-grant, research institution. The case is comprised of learners who are full-time academic health care professionals enrolled in an online graduate educational technology program. The mixed methods methodology focused on assessing the…

This study explores the library needs of students and tutors of Allama Iqbal Open University (AIOU), utilization level of the library facilities and resources, the problems in the use of library, and suggestions for improvement of library facilities for students and tutors. Data collected from 4080 students and 526 tutors belonging to 15 different…

Libraries have been around for thousands of years. Many of them are considered great because of their magnificent architecture or because of the size of their collections. This paper offers ten case studies of libraries that have used technology to achieve greatness. Because almost any library can implement technology, a library does not have to…

Purpose: For many years, the Lupton Library offered a traditional library introduction class to first year students participating in the Freshman Seminar Program at the University of Tennessee at Chattanooga. In 2007, the library applied for and received a campus grant to purchase thirty iPod Touches, along with accompanying hardware and software.…

This document presents results of the 2007-2008 Association of Research Libraries (ARL) Law Library Statistics Questionnaire. Of 113 ARL university libraries, 74 responded to the survey. Results for each library are presented in the following data tables: (1) collections (2-parts), including volumes in library, volumes added, monographs purchased,…