Email and chat/IM reference services have become a convenient and easily accessible option for the online community and libraries, particularly with increasing amounts of library resources now available electronically. This article gives an overview of Jing, which can be used to produce videos and screenshots on-the-fly, and demonstrates how to…

The Dr. Martin Luther King, Jr. Library is a joint co-managed library of the San Jose Public Library and the San Jose State University Library, located in San Jose, California, the capital of Silicon Valley. Working in this merged public and academic environment, the authors find that the uses of technology transcend the differences and enhance…

In communities around the country, museums and libraries face losing their collections for good because of neglect and everyday threats like exposure to light, humidity, high or fluctuating temperatures, and pest infestation. Sadly, once we lose these collections, we cannot get them back--a possibility with profound impact for future generations…

In 1790, Congress passed the first act governing naturalization, which provided that any free, white, male or female adult alien who had resided within the limits and jurisdiction of the United States for a period of two years was eligible for citizenship. From this humble beginning the current system of granting naturalized citizenship developed,…

This article presents an excerpt of Library Journal's (LJ's) Movers & Shakers ideas on how to ensure a vital library for the future. Several identify a disconnect between what librarians and libraries do and what users think they do. Mending this gap, they say, would transform library recruitment and library support. While specific insights on…

No one likes being two steps behind, and the fastest way to fall off the pace is by not keeping up with major titles and hot authors. Fortunately, there are numerous resources, both prepublication and postpublication, that can help. It is best when readers' advisory (RA) librarians know what is coming out months ahead of time--in order to think…

The National Endowment for the Arts' 2007 report "To Read or Not to Read" discusses the distressing nationwide decline in reading. This report has generated considerable dialogue. The NEA's data suggest that "frequency of reading for pleasure correlates strongly with academic achievement." In a complex world, the ability to participate fully in…

One of the goals of the school library media specialist is to "Promote the library media program as an attractive, welcoming, and essential venue" (AASL 89). The media center should convey an atmosphere where students feel welcome. Creating media center memories can help library media specialists to achieve this goal. This article describes…

Web sites are increasingly used by academic libraries to promote key services and collections to teaching faculty. This study analyzes the content, location, language, and technological features of fifty-four academic library Web pages designed especially for faculty to expose patterns in the development of these pages.

The apparent death of academic libraries, as measured by declining circulation of print materials, reduced use of reference services, and falling gate counts, has led to calls for a more "social" approach to academic libraries: installing cafes, expanding group study spaces, and developing "information commons." This study compares these social…

Content-enriched metadata in bibliographic records is considered helpful to library users in identifying and selecting library materials for their needs. The paper presents a study, using circulation data from a medium-sized academic library, of the effect of content-enriched records on library materials usage. The study also examines OPAC search…

This study targets librarians and information professionals who use Web 2.0 tools and applications with a view to providing snapshots on how Web 2.0 technologies are used. It also aims to identify values and impact that such tools have exerted on libraries and their services, as well as to detect various issues associated with the implementation…

This article, originally published in "Distances et Savoirs" (D & S--7/2009. "A la Croisee des Recherches," p571-584) reviews the key ideas related to increasing student learning and support described in selected chapters from the second edition of the "Handbook of Distance Education" (Moore 2007). These chapters described research findings…

This study reports the results of a needs analysis of literacy programs for a library system serving three rural and suburban counties. It examines the computing skills and needs of literacy tutors as well as native-speaking and English language learner (ELL) literacy tutees enrolled in the programs. Paper surveys were mailed to tutors, who were…

The transition to a new architecture and design for an academic library Web site does not always proceed smoothly. In this case study, a library at a large research university hired an outside Web development contractor to create a new architecture and design for the university's Web site using dotCMS, an open-source content management system. The…