Quora (www.quora.com) is a contemporary, web-based take on reference. Users post questions within Quora and other users answer the questions. Users can vote for and against answers (or not vote at all). It is users asking questions of friends and strangers and then sorting through the results. If the model sounds familiar, it's because it is.…

This article presents a reading of the user interface in one public library system. Its aim is to find out the frames and competences required and used in the communication between the computer and the patron. The authors see the computer as a text that is to be read by the user who wants to search for information from the library. The transition…

This study, the first phase of a multi-phase effort, was undertaken to assess and provide for the information needs of the Faculty of the Schools of Science and Engineering at The College of New Jersey (TCNJ) in the digital age. The objectives of this phase were to: 1) gain an in-depth understanding of how computer science and engineering faculty…

Soccer, or football as it is called in the rest of the world, is the most popular and fastest-growing global sport, with an estimated 240 million people regularly playing what Brazilian star Pele called "the beautiful game." Millions, worldwide, watch it on television. In 2006, the average viewership for each match of the month-long World Cup was…

After one year of providing virtual reference service through an instant messaging (IM) service, Binghamton University (BU) Libraries, under the purview of its Digital Reference Committee (DRC), undertook a study of collected session transcripts. The goals of this work were to determine who was using the IM service and why; if staffing for the…

Going green is now a national issue, and patrons expect their library to respond in the same way many corporations have. Libraries are going green with logos on their Web sites, programs for the public, and a host of other initiatives. This is the first book to focus strictly on the library's role in going green, helping you with: (1) Collection…

Ten Australian TAFE institutions are currently able to offer higher education degree qualifications--diplomas, advanced diplomas and degrees, catering to 2,000 students. Although this number of students is small, it continues to expand in alignment with the federal government's strategy to reach its target of 40% of young adult Australians having…

Many educational theorists who study child development concur that the importance of play related materials in schools, homes and libraries is vital to the concept of play and learning. As academic librarians responsible for information literacy, and as the education liaison for the management and collection development of the instructional…

Libraries continue to shift budgets toward obtaining more electronic resources. Electronic resources can develop problems at any time when a library offers access. Staff collaboration is vital in ensuring availability to those resources. Partnering with areas in the library that work most closely with patrons can help share the load of the…

An automated retrieval system, adapted from a commercial warehouse application, has been installed at Georgia Southern University and has been well accepted by patrons and library personnel due to its reliability, efficiency, cost-effectiveness, and responsiveness. (Contains 1 figure.)

The digital world, much like any new or changing environment, demands an assessment of the situation and development of new ways of thinking or working. School librarians must, therefore, partner with other educators to identify and teach the digital literacy and inquiry skills that will enable all students to be effective digital learners.…

The foundation of the mighty Google Empire rests upon an algorithm that connects people to information--things such as websites, maps, and restaurant reviews. Lately it seems that people are less interested in connecting with information than they are with connecting to one another, which begs the question, "Is Facebook the new Google?" Given this…

Embedded librarians are attempting assimilation into a new pedagogical collective outside the library, often with a mission to improve the quality of service to that collective. But like the Borg, embedded librarians may not be achieving the results they envision. This article documents the varied experiences of five reference librarians at Murray…

Surveys library directors in the Ontario Council of University Libraries consortium regarding weeding, last copy print archiving, and the role of the consortium. Responses reveal divergent opinions but an answer lies in partnerships. Cost remains an over-riding factor and the uncertainty of future budgets make commitment to long-term planning…

The Gerstein Science Information Centre (Gerstein Library) is one of 40 libraries within the University of Toronto (U of T) and is the largest academic science and health science library in Canada. It offers 109 computers and two networked printers for student, staff, and faculty use. In addition, the library provides patrons' laptops with…