Quality assurance (QA) and accreditation in higher education include the systematic management and assessment of procedures to monitor performance and to address areas of improvement. In the context of globalization, without assuring the quality of higher education programmes it is not possible to ensure credit transfer and student mobility, to…

This article discusses IMPACT, District of Columbia's (D.C.) new evaluation system, which was launched in the fall of 2009 by former D.C. Chancellor Michelle Rhee, and was immediately lauded as a model for the rest of the nation. Much of the media focus on IMPACT has been about its use of test scores--so-called Value Added Measures--to judge…

Automated scoring of constructed responses is already operational in several testing programmes. However, as the methodology matures and the demand for the utilisation of constructed responses increases, the volume of automated scoring is likely to increase at a fast pace. Quality assurance and control of the scoring process will likely be more…

This article discusses the Malaysian Qualifications Framework (MQF). An observation about the MQF is that in the particular context of developments in Malaysian education and training and its economic and social context, all roads have led to standards and quality assurance. This is the view expressed by the Malaysian Qualifications Agency (MQA)…

The National Qualifications Framework (NQF) in Mauritius was created to play two distinct roles. First, it was intended to organise qualifications across the three main sectors of the education and training system: (1) primary and secondary education; (2) technical and vocational education and training (TVET)/workplace; and (3) tertiary education.…

This article seeks to establish what impact external quality assessment had on universities in Estonia between 1997 and 2009. It is based on a study of the analysis of experts' reports of curricula accreditation and interviews with university and programme managers, undertaken between 2007 and 2009. The study included an analysis of 12 curricula…

Purpose: This paper aims to address students' expectations of classroom pedagogy. It suggests that meeting students' specific expectations of teaching, one of the core educational processes, could impact the perception of the overall quality of the educational experience. Design/methodology/approach: A survey was administered to 372 first-year…

This article discusses obstacles that higher education institutions may need to surmount when introducing quality assurance measures such as student evaluation of teaching. It is based on a research study of how student evaluation of one-to-one instrumental tuition is perceived, experienced and practiced by instrumental teachers and their students…

This article employs Barnett's (2004) specifications of the aspects that describe the times of "supercomplexity." This term characterizes the challenges universities are facing regarding the expanding and competing forces that are affecting higher education, particularly in the West. Outside forces related to globalization, digital technologies,…

The Bologna Process is one of the largest endeavours ever undertaken aimed at reforming higher education continent-wide. It has created a framework of measures and policies aiming to foster greater compatibility and comparability of the national systems of higher education across Europe. Despite the impact reforms and change in higher education…

Do prospective students get the information they need to assess what can be gained from attending a particular higher education institution? Professor Gibbs' highly influential 2010 report, "Dimensions of Quality", found that student outcomes can be affected by the way that institutions choose to use available resources; class size, the…

Purpose: This study presents institutional research and aims to explore the underlying factors that contribute to hospitality management students' satisfaction and perceptions of service quality at a higher education college in Ireland. Research focusing on hospitality and leisure management education argues for greater cognisance of the relevance…

School inspections are expected to have an impact on data use and improvement of schools. Schools are expected to generate data (e.g., self-evaluation reports and student achievement results) as part of the inspection process. This process, in turn, also generates data (e.g., inspection reports) for school improvement. The high-stakes context in…

Delaware was in the first group of states to receive a federal grant in 2012 to improve early care and education services and increase the number of infants, toddlers, and preschool-age children in high-quality programs. One component of the state's grant is a rigorous validation process for Delaware Stars for Early Success, a voluntary quality…

The article examines globalization and higher education reforms in Israel. It critiques the expansion of the higher education sector, associated legislative changes, a sharp rise in the number of students, and the changing teleological goals of goals of higher education. The article argues that there are two options for policy change: to continue…