Jasper County Public Library in Indiana had started using EngagedPatrons.org (EP) in 2007. EP is a low-cost technology solution providing online events calendars, RSS feeds, database support, and other web services to connect libraries to their users. It was created in 2006 by Glenn Peterson, who also designs the feature-rich websites for…

This paper seeks to discover international students' perceptions of academic libraries. Specifically, Troy University's library in the southeast corner of Alabama was studied. This university was chosen because of the researchers' familiarity with it. Troy University was also chosen because of its diverse student population. By discovering the…

Ireland has a rich and long history. It is a land of fable and of strife, from the legendary warrior Fionn Mac Cumhaill (anglicized as Finn McCool) and the god-like Tuatha De Danann to the potato famine and the more recent Troubles. In the last decade, Ireland has experienced an economic boom and assumed a new place in the political landscape via…

This research explores the extent of service quality in Spanish university science and technology libraries, based on the expectations and perceptions of their users: faculty and researchers. Users' information behavior is analyzed with the specially designed BiQual tool, which reveals specific needs such as the greater importance of electronic…

In the new millennium, school librarians are more likely to be found sitting behind a computer as they update the library web page or create a wiki on genetically modified organisms. Or they might be seen in the library computer lab as they lead students through tutorials on annotated bibliographies or Google docs. If adequately supported, school…

This study explores student use of the mobile Web in general and expectations for an academic library's mobile Web site in particular through focus groups with students at Kent State University. Participants expressed more interest in using their mobile Web device to interact with library resources and services than anticipated. Results showed an…

Library teachers can no longer do business as usual--their students' deep learning is at risk! Expanding current collection of books, CDs, and DVDs is progress, but library teachers cannot allow their facilities to become warehouses for information resources. Their library learning commons should be a place buzzing with the hustle and bustle of…

At the 2011 ALA conference, social media was still a topic of many discussions. For the past few years, librarians have shared their efforts to incorporate social networking applications like Facebook and Twitter as part of library services. Some librarians have taken on the challenge of establishing a social network for their library, while…

Two of the most time-consuming jobs in the library are taking inventory and keeping track of in-house uses of library material. Librarians have long been searching for more efficient solution for these two activities. New technology can be the answer to creating efficiency for libraries. In fact, if one is a SirsiDynix library, there is an easy…

In recent years public libraries have experimented with user-generated or community-contributed content through the interactive tools of Web 2.0. For some commentators this not just establishes a new relationship between libraries and their publics, but signals the end of information hegemony and an "expert paradigm". Such claims need to…

This article has three main objectives: i) to describe the use patterns of electronic and traditional resources in Portuguese academic libraries; ii) to estimate the value of the Portuguese electronic scientific information consortium b-on by using two alternative valuation methodologies; iii) to relate the use patterns with the valuation of b-on.…

From popular movies to New York Times bestsellers, organic food is widely acknowledged to be of growing importance. Many community college students are asking: How is organic food different from everything else in the grocery store? What impact does farming have on the environment? How safe is our food? A survey of reference works introduces…

This study reviewed link resolver success comparing 360 Link and a local implementation of WebBridge. Two methods were used: (1) comparing article-level access and (2) examining technical issues for 384 randomly sampled OpenURLs. Google Analytics was used to collect user-generated OpenURLs. For both methods, 360 Link out-performed the local…

The purpose of this study was to investigate the effectiveness of online learning communities (OLC) on enhancing the undergraduate students' acquisition of information skills. OLC was compared with online tutorials and one-shot face-to-face sessions designed to facilitate students' information skill acquisition. Data were gathered through multiple…

The purpose of this multi-case study was to describe how library deans and directors at large comprehensive community colleges strategically advocate for and support instructional and technological innovation despite the reality of limited resources and the stress caused by recurring funding crises in higher education. It further sought to examine…