The Excelsior College Library is turning fearful faculty members into empowered copyright role models. Geared towards institutions operating without a copyright policy or department, this article outlines a three-step process for fostering faculty collaboration surrounding copyright practices: (1) Give faculty and course developers the tools and…

Youth services faculty in LIS programs have seen significant changes in the last ten years in the content they teach and the variety of methods by which they deliver instruction. However, youth services education continues to be understudied and this study takes a first look at several gaps in the LIS education literature: youth services faculty…

Academic librarians are striving to better serve international students as this emerging population grows on university campuses. Past studies of international students generally focus on linguistic and cultural differences in relation to information literacy skills development. However, it is necessary to go beyond these factors to better serve…

The lyrics from the Ervin Drake song made famous by Frank Sinatra, "It Was a Very Good Year," kept coming to mind in 2010, despite the economy. While the quantity of works produced declined, and publishers suffered along with everyone else, there was no diminution in quality. With reduced budgets for collections, librarians were forced to make…

Self-service is a hit. From gas stations to banks to grocery stores--it has become table stakes for retailers who aim to satisfy an increasingly independent consumer. Libraries are no exception, and, in fact, with their card catalog past, they may well have been in the vanguard in enabling customers to find what they want on their own. Card…

In this article, the author discusses how to transform a down-on-its-luck library into an irresistible place for boys. She suggests to begin with vision, energy, and a lot of hard work. Based on the author's 30-plus years of experience working with students, she knows boys respond well to a scholarly environment. In fact, it is one of the ways…

Veterinary medical libraries and librarians are unique. There are now 33 veterinary colleges in North America, and in accordance with American Veterinary Medical Association accreditation, each has a library managed by an accredited librarian. Colleges with veterinary programs often maintain specialized branch libraries to support the degree,…

The first sale doctrine says that after a copyright holder first sells a copy of his or her work, the new owner may do whatever he or she pleases with that copy (assuming that use is legal). This concept came up through common law and was eventually codified in the Copyright Act of 1976. In 2010, two cases were working their way through the U.S.…

Customer service is at the core of everything librarians do in libraries. They strive to create positive customer relationships and to provide added value to the library services offered to their patrons. Emerging technologies offer opportunities for creative integration with library services. Staff should be encouraged to explore, learn, and…

User experience (UX) is about arranging the elements of a product or service to optimize how people will interact with it. In this article, the author talks about the importance of user experience and discusses the design of user experiences in libraries. He first looks at what UX is. Then he describes three kinds of user experience design: (1)…

As library collections increasingly become digital, libraries are faced with many challenges regarding the acquisition and management of electronic resources. Some of these challenges include copyright and fair use, the first-sale doctrine, licensing versus ownership, digital preservation, long-term archiving, and, most important, the issue of…

College students today are spending more time online accessing information and connecting with each other. Libraries and librarians have made changes in their collections and services so as to be easily available and accessible in the online world. Embedding a librarian in a course enhances student learning by connecting students with reliable…

People using libraries will expect to receive more of what they provide in more ways and in more places. It's already the case that people presume they should be able to do things they can do at the library through the web. Because they can do that, they presume they can use the libraries through their phones and their tablet computers. To some…

School library professionals often complain that their principal or district-level administrators have a poor understanding of the work that they do. Reasons for this are varied and have been well documented in school library literature. The bottom line is that administrators' lack of education regarding the important contributions that the school…

Libraries are evolving into learning laboratories or "libratories"--environments where a wide variety of learning activities and projects can take place. Part project space, part design studio, part community meeting and presentation space, and part research and development lab, libraries of the future will have a new alphabet of services--the new…