Electronic resource access troubleshooting is familiar work in most libraries. The added complexity introduced when a library implements a web-scale discovery service, however, creates a strong need for well-organized, rigorous training to enable troubleshooting staff to provide the best service possible. This article outlines strategies, tools,…

The present study investigates the hidden experiences of students in the doctoral programs. This qualitative study was performed using the phenomenological method. The data were collected through the interview. The population consists of PhD graduates whose study period had passed. Using normal purposeful sampling, 45 graduates were interviewed.…

Research has shown there is a gap in access to postsecondary education (PSE) programs for students with intellectual disabilities (ID) in Georgia. There is also a gap in the research literature concerning the perceptions of parents and teachers of students with ID towards these PSE programs. This study sought to examine these problems by using a…

This study explored the role of academic advising in the experiences of undocumented Latina college students. The study is predicated on Astin's (1984) theory of student involvement, which discusses academic and social involvement as an important antecedent in the psychosocial and academic development of college students, and its influence on…

The aim of this hearing of the Committee on Health, Education, Labor, and Pensions is to foster a productive conversation about how schools are meeting the needs of veterans and service members, what more can be done to ensure veterans are not putting themselves into financial trouble in order to get an education and, ultimately identify what the…

From the mid 1800s to the mid 1900s, the Comstock laws prevented the distribution of information regarding contraceptives in America. Therefore, few women had knowledge of available contraceptives, resulting in large families and high infant mortality rates, especially within the lower classes. Margaret Sanger first took a stand against the…

When educational research is conducted online, we sometimes promise our participants that they will be anonymous--but do we deliver on this promise? We have been warned since 1996 to be careful when using direct quotes in Internet research, as full-text web search engines make it easy to find chunks of text online. This paper details an empirical…

Many distinguished scholars published the primary corpus of their work before the advent of online journals, which makes it more challenging to access. Upon being approached by a distinguished Emeritus Professor seeking advice about getting his work posted online, librarians at the University of Minnesota worked to gain copyright permissions to…

The Enterprise mobility communication technology provides easy and quick accessibility to data and information integrated into one single touch point device. This device incorporates or integrates all the processes into small applications or App and thus increases the workforce capability of knowledge workers. "App" which is a small set…

Assessment organisations that operate at a national level in the UK employ hierarchic assessor monitoring arrangements, where the most senior assessors (known as team leaders) feedback to assessors in their teams on their marking performance. According to a sociocultural viewpoint, this feedback possesses learning potential as it allows assessors…

The American Association of School Librarians and its members have always been champions of intellectual freedom. It is a core value of school librarians and has been--and remains--an integral part of AASL's culture. Intellectual freedom is deeply embedded in AASL's standards, position statements, member-focused publications, conferences, award…

New York University Abu Dhabi Library has developed new strategies to increase efficiency in technical services processing between units based in New York and Abu Dhabi. This case study discusses the challenges specific to the international context and the methods used to overcome them, increase speed processing, and ultimately improve patron…

Are services that were once intended to be exclusively available to the distance learning population now typically available for all users in a university community? This article seeks to investigate this question using two different methods. First, an unobtrusive study of 100 library Websites was conducted to determine whether these libraries…

Cyber bullying, digital identity, impact of digital footprints, and use of inappropriate social media are topics that are gaining attention in K-12 schools. As more schools and school districts are implementing 1-1 and "bring your own technology" initiatives, attention to these topics is becoming increasingly important. A total of 593…

Online professional learning websites provide a unique window into how teachers make self-directed choices about their own professional development. This study extends previous research on how teachers use online resource repositories to examine how teachers make choices about resource use on a professional learning website. The website, the…