Purpose: This paper aims to use a knowledge management (KM) approach to effectively revise a utility retailer's software testing process. This paper presents a case study of how the utility organisation's customer services IT production support group improved their test planning skills through applying the American Productivity and Quality Center…

The original goals of youth sport were based on virtues of sportsmanship, fun, and friendship. In order to re-establish these principles and develop generations of youth devoted to the benefits of sport, we must revolutionize the way we administer and manage youth sports. The purpose of this article is to demonstrate the usefulness of the Justplay…

Assistive technologies (AT) give special needs students the ability to access computer resources. AT can be life-changing for kids with significant communication, mobility, literacy, visual, and hearing challenges. But implementing AT in schools is a complex issue. There are various categories of commercial and open-source products, each with…

The nonlinear random coefficient model has become increasingly popular as a method for describing individual differences in longitudinal research. Although promising, the nonlinear model it is not utilized as often as it might be because software options are still somewhat limited. In this article we show that a specialized version of the model…

Oversampling and cluster sampling must be addressed when analyzing complex sample data. This study: (a) compares parameter estimates when applying weights versus not applying weights; (b) examines subset selection issues; (c) compares results when using standard statistical software (SPSS) versus specialized software (AM); and (d) offers…

One size does not fit all. For anyone who has ever tried to make something fit (especially when it won't), it's best to realize that the word "all" does not really mean "everyone." The same thing is true for subscription databases. While it might seem that all students in grades K-12 can benefit from the use of the database contents, in reality,…

This paper presents two nine-year-old children who used different oral, written, visual, and digital modes as resources to create meaning and to position themselves socially through multimodal stories. Their diverging experiences with technology as a resource for storytelling draw attention to the importance of studying "the ways that old and new…

This study was aimed to evaluate the effectiveness of CAI vs. classroom lecture for computer science at ICS level. The objectives were to compare the learning effects of two groups with classroom lecture and computer-assisted instruction studying the same curriculum and the effects of CAI and CRL in terms of cognitive development. Hypotheses of…

This article examines the student and instructor satisfaction with the Language Online courses at Carnegie Mellon University from 2000-2002. These courses were designed with a hybrid format, including reduced face-to-face contact and online delivery of course materials. Quantitative and qualitative data were collected from students and instructors…

A major change has occurred in the way Web technology is being used in society. The change is grounded in user empowerment using Web 2.0 tools and processes. Students are already sophisticated users of these tools and processes, but outside of the mainstream instructional practices in higher education. In this reflection, the educational potential…

Macromedia's FLASH development system can be a great tool for mathematics education. This article presents detailed Flash tutorials that were developed and taught by the author to a group of mathematics professors in a summer course in 2005. The objective was to educate the teachers in the techniques of animating equations and mathematical…

In this paper, the authors propose that psychological safety, a sense of interpersonal trust and being valued in a work team, is an important determinant of groupware technology adoption in an educational setting. They develop and test a model of antecedents and consequences of psychological safety. Data were collected from 361 university…

Educators who are prepared to make use of CSCL can find themselves restricted in their space for maneuvering regarding educational innovation. As a supportive context can be very important for them, the study presented here describes and analyzes a related case of a Community of Practice (CoP) among tutors contributing to the development and…

This paper reports on the work of a European Commission DG Education and Culture co-financed project PBP-VC, Promoting Best Practice in Virtual Campuses, which is aimed at providing a deeper understanding of the key issues and critical success factors underlying the implementation of virtual campuses. The paper outlines a tentative model of issues…

Each August, teachers from around the state gather for the Arizona K-12 Center's Tech Camp, a week-long immersion in technology for the classroom. The Arizona K-12 Center's mission is to improve teaching and learning in Arizona's schools through high-quality professional development and teacher leadership. The formula Tech Camp follows is a simple…