Of 101 Canadian companies, 43% used multisource assessment (supervisor, peer, subordinate, and customer feedback) for performance evaluations. The process often needed adjustment due to employee resistance, lack of strategic purpose, poor instrument design, an technical problems. (Contains 37 references.) (SK)

A master of technology management degree program was offered to aerospace employees on site; many completed modules and 20 completed degrees. Responses from 38.5% of 65 participants indicated both personal and company benefits (improved capacity for change, movement toward a learning culture), but some experienced problems in applying learning on…

Interviews with staff in 46 senior residences and nursing homes identified different approaches to the use of reminiscence: formal group and individual sessions; informal, impromptu individual sessions; informal ad hoc sessions; and reminiscence-related activities. The range of staff skills required suggests a need for rethinking the values and…

Provides one approach to a comprehensive library staff development program that addresses the needs of both the new and long-term employee. Discusses keys to successful employee orientation, primary objectives to staff development, developing and enhancing employee knowledge through small training sessions, ensuring opportunities to develop…

Describes the New Augusta Public Academy South Elementary School (Indianapolis, Indiana) efforts to integrate technology across the curriculum, highlighting the technology team analysis of staff learning needs, development of a staff training model, and testing of the model. (PEN)

A case study of a work team in a company using quality management strategies found that training to improve customer service actually served to shape workers' attitudes and control their behavior. The focus of this organizational learning was instrumental and served the interests of the organization, not the workers. (Contains 26 references.) (SK)

Media Specialists who are actively involved in staff development are in a unique position to present summer technology workshops to their schools and district staff. This article lists the key ingredients needed to create a successful summer tech program.

Nonverbal communication--how we use our voices, breathing, bodies, and eyes--is as powerful as our words. As much as 82% of our message is conveyed through nonverbal strategies. Learning to use these cues can be key to improving our ability to facilitate or lead meetings.

School-based staff developers are becoming more common, but their job description is often poorly focused and their duties varied. The fate of this emerging model of professional development will depend on whether districts and school leaders devote time and resources to develop this strategy into a meaningful method of school reform.

This handbook sets out a clear organisational rationale of coaching and mentoring and provides structured activities for self-reflection or groups. It will be particularly suitable for Higher Education institutions which are considering the development of mentoring as part of their effective professional relationships and working practices. This…

In the spring of 2002, a rural school district in the Midwest implemented an online staff development program. As a part of this program, every educator at the middle and secondary education level was required to complete one online course of his or her choice. A survey was conducted to analyze the positive outcomes and considerations for further…

This paper is the Office for Civil Rights's (OCR's) "Annual Report to Congress" for fiscal years 2007 and 2008. This report details OCR's accomplishments in enforcing the civil rights laws under which OCR has been granted jurisdiction to address and remedy discrimination. These enforcement efforts include complaint investigation and resolution,…

The journey toward 100% proficiency is most successful when a whole school works as a team. School leaders must focus their school's energy and effort on schoolwide initiatives that will make the changes needed to increase student learning and improve students' scores on state tests. The structure of the school and the collaboration of the faculty…

Despite their best and frequently heroic efforts, school crisis intervention teams often find themselves unprepared for the many types of tragedies they face. This timely text prompts crisis intervention team members to reevaluate their beliefs and practices and consider a new approach to dealing with school crises. The author, a longtime school…

Purpose: This research aims to extend the traditional cultural divide between male and female lawyers by examining contradictory workplace policies that discriminate against the work and education of female auxiliary workers within general legal practice in Australia. Design/methodology/approach: The study uses membership categorisation devices,…