Discusses efforts at the Montana State University (Bozeman) library to promote use of census data. Describes instructional sessions, and budgetary and service issues faced by depository libraries providing access to census data in electronic formats. Also includes copies of handouts from the instructional sessions. (Author/AEF)

Discusses the needs of remote users of online public access catalogs (OPACs). User expectations are discussed; problems encountered by remote-access users are examined, including technical problems and searching problems; support services are described, including instruction, print guides, and online help; and differences from the needs of…

Discusses academic library users who are not affiliated with the institution and considers the problems associated with them. Ethical issues are raised; possible solutions are suggested, including guidelines, bibliographic instruction, and user fees; and policies implemented at the University of California at Berkeley regarding unaffiliated users…

Reports results of a random sample of 120 community college library directors regarding the availability of bibliographic instruction (BI), BI program goals and objectives, the nature of BI programs, adaptations for special constituencies, and trends and institutional characteristics. Findings are compared to American Library Association standards…

The Machine Readable Collections Reading Room of the Library of Congress is described with an emphasis on the reference assistance required and how it compares with assistance required in other areas of the Library of Congress. The interaction between users and librarians is shown to be like that of bibliographic instruction. (EAM)

Describes a program of bibliographic instruction (BI) that was developed at Concordia University (Montreal) for first-year exercise science students. The use of BI in the classroom is described, aims and objectives of the course are explained, the librarian's presentation is discussed, and a relevant assignment is described. (13 references) (LRW)

Describes the open-concept Library Learning Resource Center (LLRC) operating on the Allentown campus of Pennsylvania State University, focusing on academic computing, instructional services, library services, and a freshman composition/rhetoric course requirement for the completion of a library skills assignment. (DMM)

Discussion of occupational mistakes focuses on a study of mistakes in reference performance of librarians, paraprofessionals, and student assistants at an academic library. Topics discussed include technical and judgment errors, redefining the reference process, normative errors, instructional goals of the reference staff, and suggestions for…

Discussion of keyword and Boolean searching techniques in online public access catalogs (OPACs) focuses on a study conducted at Indiana State University that examined users' attitudes toward searching on NOTIS (Northwestern Online Total Integrated System). Relevant literature is reviewed, and implications for library instruction are suggested. (17…

Examines the use of CD-ROMs by undergraduates within the larger context of the debate over what constitutes reference service. The author argues that technology has sidetracked reference librarians and that electronic resources have increased the need for a thorough reference interview and bibliographic instruction. (20 references) (KRN)

Describes a formative and reciprocal partnership that can help librarians with similar experience and knowledge develop their instructional skills through peer coaching. A literature review; program guidelines; choosing partners; the process of classroom observation; and the provision of descriptive, nonevaluative feedback are covered. (23…

Suggests that it is more important for college bound high school students to have a positive attitude about libraries and librarians than mastery of specific skills. Suggestions beyond the context of traditional library instruction are offered to promote the view of the library as an exciting, dynamic, service-oriented institution. (11 references)…

Provides an annotated bibliography of eight articles that offer suggestions about ways teachers and librarians can use the library to help students learn. (MG)

Claims that students from foreign countries tend to have little knowledge or background working with American research libraries. Describes a collaborative research project aimed at making academic libraries less intimidating for these students. Argues that such a method helps all students acquire essential skills. (HB)

A survey of statements of philosophy on reference and bibliographic instruction from libraries in small, Chicago area liberal arts colleges and universities revealed a wide variety of relationships between the two services. The study concluded that most of the libraries surveyed compartmentalized reference and bibliographic instruction. (PEN)