Discusses netiquette, or rules of etiquette when using computer networks, for online communications such as electronic mail and public online forums. Print and online sources for netiquette are given, and examples of poor communication are included. (LRW)

Case studies of the linking of four small business centers in technical institutes in Kenya by electronic bulletin boards identified barriers and problems to the implementation of electronic mail: interpersonal and organizational conflicts, technical difficulties, financial and regulatory constraints, and skill and motivation deficits.…

Examines the perception of flaming (hostile verbal behavior) in electronic mail by exploring, in the context of five escalating levels of socioemotional intensity, the effects of pictographs (typographic symbols used to express emotion) and quoting. Results suggest pictographs and quoting can vary in perceived intensity and meaning, depending on…

An array of desktop technologies, including integrated word processing software, presentation software, database software, electronic mail, and Internet search engines, can make a principal's life easier and more challenging. Administrators should devote sufficient time and commitment to honing their skills, sharing their knowledge via hands-on…

Presents an author's personal reaction to participating in the Kentucky Authors Project at Holmes Junior High in Covington, Kentucky. Describes difficulties in overcoming anxiety about learning how to use the Internet. Finds the experience rewarding. (PA)

Review of state and federal laws on copyright, trademarks, and patents reveals that "fair use" allows great latitude in the use of website material for teaching and research. Educational institutions should establish policies for Internet use by faculty, staff, and students to ensure that they are in compliance. (SK)

Discusses electronic records management in the federal government. Highlights include managing electronic mail; information technology planning, systems design, and architecture; updating conventional records management; integrating electronic records management with other information technology systems; challenges of end-user training; business…

Contends that the management of relationships with stakeholders, key publics, and clients is central to the practice of public relations. Explores whether these relationships can be managed effectively within the changing communication environment of e-mail and websites. Discusses the ways in which practitioners are adjusting to these changes both…

Discusses intranets--the deployment and use of Internet technologies such as the World Wide Web, electronic mail, and Transmission Control Protocol/Internet Protocol (TCP/IP) on a closed network. Considers the "hype," benefits, standards, implementation, and problems of intranets, and concludes that while intranets can be beneficial,…

Discussion of electronic mail messages processing focuses on threads, which are conversations among two or more people carried out by exchange of messages. Suggests that effective threading systems should rely on conventions in human communication rather than on software communication, and shows that information retrieval techniques can be used…

Describes Pepperdine University's (California) two-year doctoral program in educational technology designed to meet the needs of mid-career professionals. It combines face-to-face sessions and online communications via e-mail; America Online chat rooms; Multi-user Object Oriented environments (MOOs); and Co-Motion, an interactive Web site designed…

Describes the use of electronic mail as an integral part of reading education courses, in which students read journal articles related to course content, write their responses on e-mail, and distribute them to the entire class. Notes that e-mail drew students together to form a community of learners who shared and learned from one another. (SR)

E-mail has created friction between school districts' proprietary needs and employees' privacy rights. This article examines e-mail law (constitutional, statutory, and common) and issues (employer monitoring, discover problems, admissibility, and attorney-client privilege) and provides policy guidelines. The 1996 Communications Decency Act,…

Investigates volume of e-mail messages sent by students in a graduate management class, "Managerial Communication Strategies," delivered via distance education. Offers more general recommendations for educators providing such management courses, especially strategies for more effective and efficient usage of electronic messaging. Finds…

Survey data indicate that 82% of employers and 87% of employees feel some nonwork-related Internet and e-mail use is acceptable at work; 31% of employers monitor these activities. However, employees' personal use of employers' e-mail and Internet access is not protected under the law. Employers can face legal liability for employees' inappropriate…