The past decade has witnessed significant change in the role and responsibilities of planning units within Australian universities. The main change has been a broadening of the role from routine data analysis to a comprehensive set of responsibilities that commonly include: strategic planning, coordination of internal and external reviews, quality…

The author explores the challenges encountered when organizations attempt to facilitate evaluation and improvement through policy statements of professional associations. The American Evaluation Association (AEA) is used as an example. Various AEA statements are described as general and avoiding particular value preferences. The author concludes…

Peer evaluation or review of teaching is one of the factors of quality assurance system at the present time. However, peer evaluation is sometimes approached with trepidation and with the feeling that it may not be fair and free of bias. This paper examines teachers' perceptions of peer evaluation as an enhancement for quality teaching. A…

This essay explores the tensions between internal and external quality assurance processes, making a case for the preeminence of internal actions to ensure the capacity of institutions to respond quickly and effectively to the rapidly evolving global conditions affecting all of higher education. As the forms and means of formal and informal…

The advent of a new national regulatory and quality assurance regime in Australia, through the Tertiary Education Quality and Standards Agency (TEQSA), presents additional requirements to university governing bodies, for compliance with standards and for risk management. This paper discusses TEQSA's approach and potential vulnerabilities for TEQSA…

While much research on quality assurance in higher education has centred on issues related to the impact on teaching and learning and academic staff, there is a significant gap in the area of quality assurance and academic governance. Within Australia the roles of university academic boards (also known as academic senates or faculty senates) have…

While a lot has been written regarding the changing management and governance arrangements in higher education, less is known about how this progression relates to quality in higher education. The purpose of this article is to describe the context of governance in Portuguese higher education institutions and how institutional governance…

This article reviews the impact of discourses on "New Public Management" (NPM) on compulsory schooling in Switzerland during the last two decades and traces its implementation in the Canton of Bern. The analysis suggests that while NPM reformers initially promoted increased school autonomy, the introduction of market elements and school…

Purpose: The purpose of this paper is to explore Portuguese academics' perceptions on higher education quality assessment objectives and purposes, in general, and on the recently implemented system for higher education quality assessment and accreditation, in particular. It aims to discuss the differences of those perceptions dependent on some…

Higher education in Australia is currently in a state of flux, with the Federal Government's Tertiary Education Quality and Standards Agency commencing operations in January 2012. The "After Standards Project" has been working with Australian university history departments and the Australian Historical Association, educating and…

While the stated aim of quality assessments is to improve the quality of the products and services offered by universities, some faculty view them as instrumental in justifying government budget cuts in education. By means of a survey administered to more than 300 faculty from 20 academic programmes undergoing quality assessments, we studied…

The study examined factors important for professional success of graduates. It examined the state of graduates' employment considering generic skills acquired during course of studentship at the Wisconsin International University College (WIUC). The relevance academic programmes offered by the University College in helping graduates' maintain…

E-learning has emerged as a new paradigm in today's education. Many e-learning applications have been developed to meet the increasing demand by education institutions. Previous research mainly focused on a variety of factors that influence the uptake of e-learning. However, very little is known about the quality and the extent of usage of these…

In a series of Teaching Exchange (TE) staff development workshops aimed at exploring prospective, bottom-up quality assurance in media studies in the United Kingdom, interdisciplinarity arose as a key topic. This article reflects on teaching staff's views expressed in the TE workshops around interdisciplinarity in relation to their experiences in…

This study analysed accreditation exercises of universities undergraduate programs in Nigeria from 2001-2013. Accreditation is a quality assurance mechanism to ensure that undergraduate programs offered in Nigeria satisfies benchmark minimum academic standards for producing graduates with requisite skills for employability. The study adopted the…